Stephanie Bores
Chattanooga,TN
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Couch's BBQ
Ooltewah, TN
01.2024 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Beach House Social
Navarre Beach, USA
03.2023 - 09.2023
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Digital Personal Shopper
Walmart
Fort Walton Beach, USA
02.2021 - 03.2023
- Identified customer needs by asking questions and advising on best solutions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Responded promptly to customer inquiries via phone calls or emails.
- Greeted customers and answered product or service questions.
Barista and Baker
Cappriccio Café
Destin, USA
01.2020 - 02.2021
- Prepared and served hot or cold beverages.
- Recommended pastries and sandwiches to pair with customers' beverages.
Server
Paula Deen’s Family Kitchen
Destin, USA
09.2019 - 11.2019
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
San Francisco South Bay Lead
ZeroCater
06.2019 - 09.2019
- Knowledge of Word, Excel, Slack, Humanity, Tallie and Salesforce
- Schedule On-Site Specialist for each client, provide paperwork and supplies, approve timecards as well as requests for time off and vacations, ensure new clients (pilots) run smoothly
Senior Catering Coordinator
Cater2Me
08.2018 - 05.2019
- Knowledge of Windows Excel and Word, Google Sheets
- Print paperwork and restock supplies for clients, provide on-site breakfast and lunch services, train new OCCs
Café Manager and Events
Pacific Fine Food Catering
Alameda, USA
02.2017 - 03.2018
- Barista, hiring and scheduling, answering phones, serve and set up of catering events, delivery and pick up of catering orders, assist in kitchen
Assistant Manager
Denica’s Real Food Kitchen
Castro Valley, USA
09.2015 - 08.2016
- Knowledge of Aloha, Dropbox, Compeat, Windows Excel and Word
- Barista, answering phones, fulfilling catering orders, meeting sales and labor projections, scheduling and training employees, counting safe, payroll, weekly ordering from various purveyors
Service Manager
Jersey Restaurant
San Francisco, USA
02.2015 - 09.2015
- Knowledge of DinerWare, SeatMe Reservations (Yelp!), Windows Excel and Word
- Barista, bartending, answering phones, making reservations, scheduling of employees, training new hires, ensure that service is executed properly, counting safe, weekly ordering
Line Cook, Catering Accounts Manager
Spice Kit
03.2012 - 09.2014
- Knowledge of Aloha, Salesforce, Dropbox, Windows Excel and Word
- Hiring and scheduling of delivery drivers, contact various businesses to bring samples from our menu, customer service, fielding emails and calls to schedule catering orders, organizing orders with the kitchen, obtaining sales goals
Education
Associates Degree - Culinary Arts
California Culinary Academy-Le Cordon Bleu
San FranciscoSkills
- Customer service
- Menu knowledge
- Point of sale
- Cash handling
- Order accuracy
- Time management
- Food safety
- Effective communication
- Multi-tasking
- Problem solving
Websites
References
Dina Tausilia, (817) 526-1266, Justine Buendia-Dickerson, (510) 381-8072, Cynthia Bibbins, (916) 532-0115
Certification
- ServeSafe, Manager
- TABC
Timeline
Server
Couch's BBQ
01.2024 - Current
Server
Beach House Social
03.2023 - 09.2023
Digital Personal Shopper
Walmart
02.2021 - 03.2023
Barista and Baker
Cappriccio Café
01.2020 - 02.2021
Server
Paula Deen’s Family Kitchen
09.2019 - 11.2019
San Francisco South Bay Lead
ZeroCater
06.2019 - 09.2019
Senior Catering Coordinator
Cater2Me
08.2018 - 05.2019
Café Manager and Events
Pacific Fine Food Catering
02.2017 - 03.2018
Assistant Manager
Denica’s Real Food Kitchen
09.2015 - 08.2016
Service Manager
Jersey Restaurant
02.2015 - 09.2015
Line Cook, Catering Accounts Manager
Spice Kit
03.2012 - 09.2014
Associates Degree - Culinary Arts
California Culinary Academy-Le Cordon Bleu
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