Updated/Entered Customer information, shipping instructions, inputted new parts numbers, updated price sheets
Submitted purchase & sample orders
Handled customer inquires, quoting parts, lead times, shipment rescheduling, sent out alerts to Customers when parts shipped & coordinated with Customers to meet supply demands
Directed incoming calls to the appropriate departments, filing, copying, and other miscellaneous duties
Managed monthly budget.
Receptionist
Built to Fight, Inc.
Huntington Beach
12.2014 - 10.2015
Answered incoming phone calls, provided information or transferred calls accordingly
Managed office supply inventory by regularly checking stock levels and ordering new supplies, filing, copying, and data entry
Managed mail, packages and courier deliveries in and out of office
Created and issued Sales/Purchase Orders
Handled cash transactions related to services rendered at front desk for example, gear purchases.
Quality Control
Bartwood Construction Inc.
Fountain Valley
04.2013 - 11.2014
Conducted phone calls to ensure all customers received quality customer service
Recorded inquiries, complaints and comments, assisted with action plan to prevent errors and limit expenditures or cancelled jobs
Directed numerous calls per day to appropriate recipients using multi-line system
Distributed incoming mail and coordinated pickups for outgoing parcels
Assisted with administrative tasks such as filing, copying, and data entry as needed.