Stephanie Bourque
Elko,NV
Summary
Motivated professional adept at building and nurturing relationships with colleagues. Thrives both independently and as part of a team. Applies experience and sound judgment to surpass organizational objectives.
Overview
32
32
years of professional experience
Work History
Haul Truck Driver
Nevada Gold Mines
Carlin, Nevada
02.2023 - Current
- Conducted pre-trip inspections of haul truck and related equipment to ensure safe operation.
- Loaded, transported, and unloaded materials in a timely manner.
- Maintained communication with dispatchers regarding routes and progress.
- Adhered to safety regulations while driving the haul truck.
President
All American Blind Co
05.2022 - 12.2023
- Managed operations budgeting, accounts payable and accounts receivable and payroll
- Conferred with customers to understand needs and finalize purchase orders
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies
- Determined pricing for products or services based on costs and competition
- Assessed customer needs to provide assistance and information on product features.
- Developed trusting relationships with customers by making personal connections
Office Manager/In-Home Design Consultant
Blinds Express Inc
06.2017 - 05.2022
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements
- Leveraged technology to recommend enhanced or optimized systems
- Elevated customer satisfaction ratings by promptly resolving client and case issues
Business Banker
Wells Fargo
11.2013 - 07.2016
- Developed and maintained relationships with customers while generating sales opportunities for financial products
- Consulted with small business customers to determine needs and means and propose personalized banking solutions
- Adhered to bank and legal guidelines for reporting, loan approvals and money handling
- Provided customers with first-rate experience and developed long-lasting relationships
Personal Banker
Wells Fargo
12.2010 - 08.2012
- Advised customers on bank products, services and financial planning options
- Complied with security procedures and protocols when opening and closing bank vault
- Modified, opened and closed customer accounts
- Collaborated with mortgage and wealth management partners to assist customers with specialized needs
In-Home Design Consultant
Avalon Shutters
06.2007 - 11.2007
- Created product designs in alignment with specifications
- Networked within community to generate and develop potential sales leads
- Developed effective approaches to tap employees' potential and build competencies to achieve employer's goals
- Created schematic renderings in computer-aided software to produce 2D and 3D models
Office Manager/In-Home Design Consultant
09.1992 - 06.2007
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Reviewed files and records to obtain information and respond to requests
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts
- Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services
Skills
- Office Administration
- Heavy Equipment Operation
- GPS Navigation
Timeline
Haul Truck Driver
Nevada Gold Mines
02.2023 - Current
President
All American Blind Co
05.2022 - 12.2023
Office Manager/In-Home Design Consultant
Blinds Express Inc
06.2017 - 05.2022
Business Banker
Wells Fargo
11.2013 - 07.2016
Personal Banker
Wells Fargo
12.2010 - 08.2012
In-Home Design Consultant
Avalon Shutters
06.2007 - 11.2007
Office Manager/In-Home Design Consultant
09.1992 - 06.2007
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