Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie Bowser

Lutcher,LA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

17
17
years of professional experience

Work History

Sales Associate

Nike Factory Outlet
Gonzales, LA
01.2009 - Current
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

Leblanc's
Donaldsonville, LA
01.2015 - 12.2016
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Administrative Assistant Helper

St James Parish Career Start
Convent, LA
08.2007 - 02.2008
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed database systems containing customer contact information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Education

High School Diploma - General

Lutcher High School
05.2002

Skills

  • Retail loss prevention
  • Inventory Control
  • Payment Processing
  • Upselling
  • Teamwork and Collaboration
  • Merchandise Display
  • Retail merchandising expertise
  • Policy and Procedure Adherence
  • Multi-tasking strength
  • Exceptional customer service

References

References available upon request.

Timeline

Cashier

Leblanc's
01.2015 - 12.2016

Sales Associate

Nike Factory Outlet
01.2009 - Current

Administrative Assistant Helper

St James Parish Career Start
08.2007 - 02.2008

High School Diploma - General

Lutcher High School

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Stephanie Bowser