Stephanie Boyd
Mesquite,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Chiropractic Office Assistant
ADJUST CHIROPRACTIC
09.2017 - Current
- Maintained computer and physical filing systems.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Registered patients and completed associated paperwork for accurate records.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Relayed care and medication advice to patients to relieve physicians during peak hours.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Processed medical insurance claims and payments.
- Conducted patient intake interviews, recording and documenting relevant information.
- Prepared and processed patient referrals and transfer requests.
Sales Associate
TED ANTIQUE PHOTOGRAPHY
06.2015 - 08.2015
- PROMOTE PORTRAITS FOR CUSTOMERS TO HAVE THEIR PICTURE TAKEN FOR DIFFERENT OCCASSIONS.
Family Babysitter
SELF EMPLOYED
06.2007 - 10.2008
- Communicated positively with children and guardians.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Established and maintained safe play environment for children.
CASHIER
McDonalds
03.2007 - 07.2007
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
GED -
NAAMAN FOREST HIGH SCHOOL
Garland, TX07.2013
Skills
PASSIVE THERAPY
- ELECTRO STEM
- ULTRA SOUNDS
- MASSAGE
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Chiropractic Office Assistant
ADJUST CHIROPRACTIC
09.2017 - Current
Sales Associate
TED ANTIQUE PHOTOGRAPHY
06.2015 - 08.2015
Family Babysitter
SELF EMPLOYED
06.2007 - 10.2008
CASHIER
McDonalds
03.2007 - 07.2007
GED -
NAAMAN FOREST HIGH SCHOOL