Experienced in supportive environments, honed skills in active listening and empathy. Strength lies in building rapport and trust for open and honest communication. Seeking to transition into a new field to utilize transferable skills for a meaningful impact. Results-driven mental health professional with comprehensive understanding of peer support dynamics. Known for creating collaborative environments that lead to positive outcomes. Reliable team member excelling at adapting to changing needs and priorities. Expertise in active listening, empathy, and conflict resolution.
Overview
5
5
years of professional experience
Work History
Peer Support Counselor
Catholic Community Services Of Western Washington
09.2022 - 11.2024
Mentored new peer support counselors in agency policies and procedures while modeling effective counseling techniques.
Provided crisis intervention services, maintaining a calm and supportive presence during difficult situations.
Cofacilitated psychoeducational groups on topics such as stress management, coping skills, and substance abuse prevention.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain safety and stability within the supportive environment.
Facilitated therapeutic recreational activities designed to build social connections among peers while promoting physical wellbeing.
Promoted client autonomy by encouraging self-advocacy and active participation in treatment planning processes.
Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
Strengthened relationships between clients and their natural support systems by offering guidance on effective communication techniques and conflict resolution strategies.
Supported clients in building resiliency through skill-building exercises emphasizing problem-solving techniques and adaptive coping strategies.
Promoted client self-advocacy through education on rights, responsibilities, and navigating complex systems of care.
Assisted clients in developing self-care plans tailored to their individual strengths and needs, promoting overall wellness and wellbeing.
Evaluated the effectiveness of peer support interventions through regular follow-up assessments with clients and input from other team members.
Participated in ongoing professional development opportunities to stay current on best practices within the field of peer counseling.
Supported clients during transitions between different levels of care or living environments, reducing anxiety surrounding change.
Communicated with individuals' family members, offering information, and insight into support services available at community level.
Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
Listened to clients' concerns and provided encouragement and support.
Adapted counseling techniques to best suit individual needs of each client.
Designed safe and supportive environment for clients to discuss issues.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Determined clients' risk of self-harm or other dangerous behaviors.
Transported individuals to medical appointments and support meetings whenever needed.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Provided outreach services to individuals experiencing homelessness or other barriers to treatment access, connecting them with available resources and support networks.
Engaged in regular supervision sessions with a licensed mental health professional to discuss case management and receive guidance for improved client care.
Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
Increased awareness of and supported participation in self-help and advocacy organizations.
Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Empowered clients by sharing personal experiences related to recovery and resilience while maintaining appropriate boundaries within professional relationships.
Connected clients to appropriate community resources for additional support in areas such as housing, employment, and mental health services.
Maintained accurate and confidential records of client interactions, ensuring compliance with state and federal regulations.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
CHEMICAL DEPENDENCY TECHNICIAN
METROPOLITAN DEVELOPMENT COUNCIL
05.2022 - 09.2022
Took and monitored vital signs, administered medications, and managed patient behavior
Performed scheduled patient safety checks and documented results to establish patients' well-being
Assisted10-16 patients daily
Helped counsel and mentor clients on substance use and life choices
Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans
Treated clients and families with respect and dignity
Developed patient care plans with the patients and documented progress toward goals after completion of the program
Developed professional relationships with referring agencies to improve communication-related intakes and to increase facility business
Informed patients about local NA, AA, and Alanon meetings
Gave patients information regarding local long-term rehabilitation facilities
Participated in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork
MENTAL HEALTH TECHNICIAN
METROPOLITAN DEVELOPMENT COUNCIL
01.2022 - 09.2022
Escorted patients in the unit to meals, activities, and visitation areas to maintain the standard of safety and security
Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention
Applied de-escalation and limit-setting techniques to promote patient cooperation
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences
Assisted with patient restraint and seclusion scenarios to create a safe environment for patients and medical personnel and counseled and mentored clients on substance use and life choices
Helped patients with meals, and activities of daily living (ADLs), and charted on each patient daily
Treated clients with respect and dignity
Assisted and counseled12-15 patients daily
Security Officer
Securitas
05.2020 - 03.2021
Patrolled the perimeter of the company each shift to ensure gates were locked or shut, and no unauthorized persons were on the property
Observed security cameras from multiple points of the company each shift
Communicated with a team each shift, making each other aware of incidents or potential threats
Compiled daily notes for the supervisor of the team to report any unusual incidents or faulty equipment
Monitored the entrance of100+ staff or visitors per shift, scanning badges, checking passes, and checking in staff or visitors
MENTAL HEALTH SUPPORT WORKER
UINTA ACADEMY
12.2019 - 03.2020
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention
Escorted patients from unit to meals, activities, and visitation areas to maintain the standard of safety and security
Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge and engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes
Took and monitored vital signs, administering medications, and managed patient behavior
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients and counseled and mentored clients on substance use and life choices
Performed scheduled patient safety checks and documented results to establish patients' well-being
Education
EMT CERTIFICATE/LICENSE -
UTAH EMT TRAINING
05.2019
HIGH SCHOOL DIPLOMA - undefined
LOGAN HIGH SCHOOL
03.2017
Certified Peer Counselor - Washington State Certified Peer Counselor Training
Washington State Health Care Authority
Tacoma, WA
02-2023
Skills
Critical Thinking
Flexible and Adaptable
Training and Development
Problem and Issue Resolution
Decision Making
Multitasking Abilities
Excellent Communication
Cultural Awareness
Self-motivation
Ability to Work Under Pressure
Microsoft Suite
Addiction Expertise
Crisis Response
Intervention Planning
Compassionate
Teamwork
Avatar
Leadership
Peer advocacy
Self-care techniques
Family support
Multicultural competence
Resource navigation
Recovery planning
Boundary setting
Effective collaboration and interaction
Problem-solving abilities
Reliability
Critical thinking
Active listening
Organizational skills
Collaborative teamwork
Appointment scheduling
Planning skills
Motivational interviewing
Rapport building
Communication
Time management
Timeline
Peer Support Counselor
Catholic Community Services Of Western Washington
09.2022 - 11.2024
CHEMICAL DEPENDENCY TECHNICIAN
METROPOLITAN DEVELOPMENT COUNCIL
05.2022 - 09.2022
MENTAL HEALTH TECHNICIAN
METROPOLITAN DEVELOPMENT COUNCIL
01.2022 - 09.2022
Security Officer
Securitas
05.2020 - 03.2021
MENTAL HEALTH SUPPORT WORKER
UINTA ACADEMY
12.2019 - 03.2020
HIGH SCHOOL DIPLOMA - undefined
LOGAN HIGH SCHOOL
EMT CERTIFICATE/LICENSE -
UTAH EMT TRAINING
Certified Peer Counselor - Washington State Certified Peer Counselor Training
Clinical Care Coordinator at Catholic Community Services Of Western WashingtonClinical Care Coordinator at Catholic Community Services Of Western Washington
Clinical Supervisor- Wraparound Intensive Services at Catholic Community Services Of Western WashingtonClinical Supervisor- Wraparound Intensive Services at Catholic Community Services Of Western Washington