Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
34
34
years of professional experience
Work History
Cashier
Braham One Stop
06.2018 - 03.2025
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Resident Assistant
Aurora Residential Alternatives
07.2016 - 06.2018
Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
Increased resident independence by aiding with mobility exercises and daily activities.
Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.
Trained new Resident Care Assistants in best practices and facility protocols, promoting teamwork and continuity of care across staff members.
Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
Monitored vital signs regularly, quickly identifying any changes requiring medical intervention or adjustments to care plans.
Promoted a safe living environment by promptly addressing potential hazards and reporting concerns to supervisors.
Contributed to efficient facility operations by maintaining accurate records of resident information and care provided.
Improved residents'' well-being through consistent monitoring and timely assistance with personal hygiene tasks.
Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
Cashier
Kline Oil Company
10.2013 - 06.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
ABO Certified Lab Manager
LensCrafters
02.2001 - 06.2008
Ensured compliance with all relevant regulations governing eyewear manufacturing standards.
Oversaw budgeting decisions, allocating resources appropriately for staffing needs, materials procurement, and other operational expenses.
Managed optical lab operations, ensuring timely completion of orders and high-quality results.
Implemented quality assurance measures, resulting in a significant decrease in product defects and returns.
Influenced positive workplace culture by promoting open lines of feedback between employees at all levels.
Collaborated with sales team to address customer concerns and ensure satisfaction with optical products.
Streamlined the order fulfillment process, leading to faster turnaround times for customers.
Store Manager
Blockbuster Video
02.1991 - 02.2001
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.