Stephanie Bradley

• Early Career as Executive Assistant to CEO: Initiated my career at Shopping Cart Elite as an Executive Assistant to the CEO. Mastered executive support, managed complex schedules, and facilitated high-level communications. Employed tools like Microsoft Word, Skype, and LinkedIn to enhance efficiency and connectivity. This foundational role developed my understanding of executive decision-making and business dynamics.
• Transition to HR & Operations Management: Progressed to a role encompassing Human Resources and Departmental Management, utilizing tools such as ASANA and Zoho for project management and organizational efficiency. Played a pivotal role in shaping the company's workforce and operational strategies.
• Human Resources Initiatives: Managed key HR initiatives focusing on talent acquisition and retention, utilizing platforms like LinkedIn for recruitment and Google Sheets for data management. Developed innovative strategies that significantly contributed to a high-performing workforce.
• Departmental Leadership and Growth: Oversaw the establishment and growth of Technology and Design departments, among others. Utilized Slack for team communication, Excel for data analysis, and PowerPoint for presentation of departmental progress.
• Strategic Operations Management: Directed complex operations, aligning project execution with strategic objectives. Utilized ASANA for project tracking and Google Calendars for scheduling, ensuring timely completion of initiatives.
• Inbound Remote Call Center Development: Spearheaded the creation of an inbound remote call center. Orchestrated the assembly of a diverse team, employing Telegram for instant communication and Zoho for managing customer interactions and feedback.
• Versatile Skill Set and Organizational Excellence: Developed a versatile skill set through varied roles, demonstrating commitment to organizational excellence. Regularly used a suite of tools including Excel, Google Sheets, PowerPoint, ASANA, and Slack to drive efficiency and effectiveness in various projects and initiatives.

As a Medical Billing and Coding Specialist working remotely, I played a pivotal role in ensuring the accuracy and efficiency of billing and coding processes for healthcare services. My responsibilities were critical to optimizing revenue cycles and maintaining the financial health of the medical institution, with a keen emphasis on compliance and confidentiality in line with HIPAA regulations. Key responsibilities included:

• Accurate Coding: Employed ICD-10, CPT, and HCPCS level II coding systems to accurately assign codes to diagnoses, treatments, and procedures, adhering to national standards and payer requirements.
• Billing and Claims Management: Prepared and managed billing statements and claims with insurance companies, diligently addressing discrepancies and denials to secure timely reimbursements. Implemented effective follow-up strategies with insurers and patients to resolve outstanding accounts.
• HIPAA Compliance: Demonstrated a profound understanding of HIPAA requirements, consistently applying these principles to protect patient privacy and confidentiality in all processes and communications.
• Collaboration and Coordination: Coordinated with healthcare providers, insurance liaisons, and patients to verify eligibility, obtain authorizations, and ensure accurate billing. Offered support and clear communication to resolve billing and coding inquiries, always with a focus on maintaining HIPAA compliance.
• Continuous Improvement: Engaged in ongoing professional development to stay abreast of updates in medical billing and coding standards and practices, including HIPAA regulations, enhancing my expertise and contributing to the improvement of billing processes.
• This role required a meticulous attention to detail, strong analytical capabilities, and an unwavering commitment to uphold confidentiality, privacy, and ethical standards, particularly those outlined by HIPAA, which I have consistently prioritized in my professional conduct.