Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
30
30
years of professional experience
Work History
Branch Office Administrator
Edward Jones
Frankenmuth, MI
02.2022 - Current
Maintained office supplies and equipment.
Answer phones, transferred calls.
Composed professional business correspondence, emails, meetings notes and other documents.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Deposit checks into clients accounts
Costumer Service
Zehnder's Of Frankenmuth
Frankenmuth, MI
05.1990 - 02.2020
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Practice Management Strategy Consultant: New Business & Client Service Campus Diversity & Inclusion Strategist at Edward JonesPractice Management Strategy Consultant: New Business & Client Service Campus Diversity & Inclusion Strategist at Edward Jones