Stephanie Brinkerhoff
Miami,FL
Summary
Quality oriented professional with extensive experience. Dedicated to completing all assigned tasks accurately and effectively, while maintaining a high level of efficiency and performance, and striving for perfection. Excellent customer service skills, records management and data entry. Demonstrated attention to detail and professionalism. Aiming to leverage my skills to successfully fill the role at your company.
Overview
10
10
years of professional experience
Work History
Operations Manager
Keyestone Interlocking Paving
08.2012 - 01.2023
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Achieved consistent compliance with key regulatory requirements by regularly reviewing and updating company policies and procedures.
- Enhanced compliance efficiency by implementing risk-based testing strategies and streamlined processes.
Education
M.D. - Legal Studies
Cornell University
Ithaca, NY08.2024
No Degree - Contract Professional Certificate
Cornell University
Ithaca, NY01.2022
Skills
- Customer service
- Computer literacy
- Communication skills
- Time management
- Documentation review
- Leadership
- Adaptability
- Collaboration
- Conflict resolution
- Empathy
- Decision making
- Organization
- Administrative skills
- Critical thinking
- Creativity
- Teamwork
- Problem solving
- Answering phones
- Billing
- Scheduling
- Calendar Management
- Self motivation
- Troubleshooting
- Process Management
- Legal Compliance
- Cost Control
- Dispute Resolution
- Contract drafting
- Regulatory Compliance
- Payroll Oversight
- Schedule Management
- Contract Administration
- Administrative Management
- Policy Management
- Business Correspondence
- Staff Scheduling
Timeline
Operations Manager
Keyestone Interlocking Paving
08.2012 - 01.2023
M.D. - Legal Studies
Cornell University
No Degree - Contract Professional Certificate
Cornell University
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