Stephanie Brist
Willis,TX
Summary
Organized Front Office Coordinator with years of experience in office management. Successful at managing administrative tasks while simultaneously greeting in-person clients with distinguished customer service. Reliable and hardworking with excellent communication skills. Proven ability to manage appointments, coordinate office activities and support team efficiency.
Overview
13
13
years of professional experience
Work History
Front Office Coordinator
Risinger Orthodontics
08.2024 - 02.2025
- Greeted all patients as they walked into the office.
- Handled financial transactions responsibly, collecting payments and processing insurance payments with attention to detail.
- Filed all insurance claims and ran auto pays monthly.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Scheduled patient appointments and checked the patients in and out.
- Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
- Collect patient documents and information upon referral.
- Streamlined appointment scheduling processes for improved patient satisfaction and reduced wait times.
- Closed out the day and made deposits.
Co-Teacher
Junction Elementary School
08.2023 - 07.2024
- Fostered critical thinking skills in students through problem-solving activities and real-world applications of concepts taught in class.
- Utilized data-driven decision-making processes to inform instructional strategies and improve overall student achievement levels in the classroom.
- Boosted parent-teacher collaboration by maintaining open lines of communication and conducting regular meetings to discuss student progress.
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
- Promoted a positive learning environment by establishing clear expectations and encouraging respectful behavior among students.
- Increased student participation through group projects, presentations, and interactive learning exercises.
Front Office Coordinator
Wilson Chiropractic
10.2016 - 04.2017
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.
- Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
- Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
- Streamlined appointment scheduling processes for improved patient satisfaction and reduced wait times.
Office Manager
All Around Pipeline Contractors, LLC
06.2012 - 01.2016
- Maintained accurate invoicing, put quotes together and handled payroll.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Education
High School Diploma -
Lumberton High School
Lumberton, TXNo Degree - Business
Lamar University
Beaumont, TXNo Degree - Real Estate
Champions School of Real Estate
San Antonio, TXSkills
- Customer service
- Patient relations
- Sensitive information handling
- Exceptional communication
- Problem-solving capacity
- Appointment scheduling
- Multitasking and organization
- Accounts payable and receivable
- Data entry
- Maintaining confidentiality
- Cross-functional collaboration
Timeline
Front Office Coordinator
Risinger Orthodontics
08.2024 - 02.2025
Co-Teacher
Junction Elementary School
08.2023 - 07.2024
Front Office Coordinator
Wilson Chiropractic
10.2016 - 04.2017
Office Manager
All Around Pipeline Contractors, LLC
06.2012 - 01.2016
High School Diploma -
Lumberton High School
No Degree - Business
Lamar University
No Degree - Real Estate
Champions School of Real Estate
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