Stephanie Brito
Monarca
Salt Lake City Utah,UT
2
Languages
11
years of professional experience
Results-driven Retail Manager experienced in customer service, staff training, and business operations. Achieved sales growth through effective marketing strategies and enhanced customer satisfaction. Focused on optimizing inventory management and fostering team collaboration to drive operational success.
Work History
Co/Shop Owner
9 Months- Managed daily operations to enhance customer satisfaction and drive sales growth.
- Trained and mentored staff on product knowledge and customer service best practices.
- Developed marketing strategies using social media to engage local community and increase brand awareness.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Bar Manager /Restaurant Floor Manager
3 Years 11 Months- Developed innovative cocktail menus, enhancing customer experience and driving sales growth.
- Supervised daily bar operations, ensuring high service standards and guest satisfaction.
- Trained and mentored staff on mixology techniques and customer service excellence.
- Managed inventory control, optimizing product ordering and reducing waste effectively.
Personal Assistant to the Owner
1 Year 8 Months- Managed calendar and scheduling for owner, optimizing time allocation for meetings and events.
- Coordinated travel arrangements, ensuring seamless logistics for business trips and engagements.
- Developed and maintained filing systems for documents, enhancing retrieval efficiency and organization.
- Facilitated communication between departments, streamlining information flow and improving collaboration.
Front Desk Associate/Hostess Manager
2 Years 9 Months- Greeted and assisted customers, ensuring a welcoming atmosphere at front desk.
- Managed reservations and check-in/check-out processes efficiently.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Coordinated communication between departments to optimize service delivery.
Money Transfer Agent
3 Years 11 Months- Processed money transfers efficiently, ensuring compliance with regulatory standards.
- Assisted customers with inquiries, providing exceptional service and resolving issues promptly.
- Maintained accurate records of transactions using proprietary software systems.
- Collaborated with team members to streamline operations and improve customer satisfaction.
Education
High School Diploma
Skills
Customer expertise
Cost analysis
Loyalty programs
Inventory management
Customer service
Pricing strategy
Business operations
Upselling strategies
Networking and partnerships
Customer retention
Returns and exchanges
Customer service
Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Co/Shop Owner
Chvrch
01.2026 - CurrentRead More
Bar Manager /Restaurant Floor Manager
Monarca
11.2022 - CurrentRead More
Personal Assistant to the Owner
HEMPITION
04.2021 - 12.2022Read More
Front Desk Associate/Hostess Manager
Santo Taco
02.2020 - 11.2022Read More
Money Transfer Agent
Envios Brito
03.2016 - 02.2020Read More
East High School
High School Diploma
Read More