Stephanie Brooks
Metairie,LA
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Organizational Administrative Manager
Louisiana Public Health Institute
03.2023 - Current
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Created trainings to enhance personal growth and professional development for staff.
- Managing Board of Directors, facilitating subcommittee meetings, overseeing recruitment and retention, maintaining board matrix.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Interim HR Manager
Louisiana Public Health Institute
06.2022 - 02.2023
- Coached employees and assisted with creation of annual performance goals
- Supervised and mentored direct reports and developed talented HR teams.
- Developed focused training programs, leadership pipeline and succession plans.
- Reviewed monthly billing for insurance invoices
- Managed the performance evaluation and merit increase process.
- Proficient in Paylocity system management
- Completed HR pieces for external audit and the SAUP audit.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Executive Coordinator
Louisiana Public Health Institute
08.2020 - 03.2023
- Maintains relationships with executives, employees, clients, and other external partners, Exercises discretion and confidentiality with sensitive company information.
- Served as Lead of Equity Steering Committee, developed Equity plan for LPHI.
- Served as Lead of the Internal Equity Committee for the National Network of Public Health Institutes (NNPHI).
- Created Equity training calendar for the organization for two fiscal years.
- Serves as liaison for Board of Directors, scheduling committee meetings, compiling quarterly packets, organizing board retreat, creating a board matrix to help increase recruitment efforts.
- Exercised independent judgment in support of senior leadership and corporate mission.
- Managed social media content calendar to uphold company image and foster public engagement.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Executive Assistant
Louisiana Public Health Institute
09.2019 - 08.2020
- Hosted monthly trainings for clerical staff.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
BS - Business Administration W, Nonprofit Management,
Southern New Hampshire University
Biology Pre Med, Minor in Chemistry And French
Xavier University of Louisiana
New Orleans, LA01.2007
IB Graduate - undefined
Pensacola High School
05.2002
Skills
- High attention to detail
- Adapts well to change
- Manages multiple tasks/projects
- Works well Independently
- Critical Thinking
- Able to anticipate needs and problem solve
Affiliations
Board Treasurer, Encore Learning Academy
Additional Information
- HONOR AWARDS Honesty, Trust, & Integrity Award (05/2016) Resources for Human Development
Certification
Diversity, Equity and Inclusion in the Workplace Certificate
Timeline
Organizational Administrative Manager
Louisiana Public Health Institute
03.2023 - Current
Interim HR Manager
Louisiana Public Health Institute
06.2022 - 02.2023
Executive Coordinator
Louisiana Public Health Institute
08.2020 - 03.2023
Executive Assistant
Louisiana Public Health Institute
09.2019 - 08.2020
BS - Business Administration W, Nonprofit Management,
Southern New Hampshire University
Biology Pre Med, Minor in Chemistry And French
Xavier University of Louisiana
IB Graduate - undefined
Pensacola High School
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