Stephanie Brown
Henryville,IN
Summary
Accomplished Advanced Patient Care Technician and Medical Assistant with twenty years of dedicated service in pediatric healthcare, prioritizing wellness vaccine initiatives for diverse communities and exhibiting thorough hospital experience in Endocrinology, Hematology, and Oncology.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
NCMG Brownsboro
01.2019 - Current
- Facilitated patient intake processes and ensured accuracy of medical records.
- Streamlined appointment scheduling and optimized physician calendar management.
- Executed routine clinical tasks while ensuring strict adherence to safety protocols and practices.
- Oversaw vaccine administration processes to ensure public health safety.
- Facilitated diagnostic procedures by preparing examination rooms and ensuring equipment sterilization.
- Instructed patients on care plans and medication management strategies.
- Facilitated collaboration with healthcare team to optimize administrative workflows.
- Oversaw inventory management of medical supplies, ensuring timely restocking and systematic organization of materials.
- Streamlined patient flow processes to enhance operational efficiency.
- Streamlined sanitization, restocking, and organization of exam rooms and medical equipment.
- Assisted patients in navigating to exam rooms. Addressed inquiries from patients regarding procedures. Prepared examination areas for physician assessments.
- Contacted and submitted prescriptions and refills to pharmacies via phone and fax.
- Delivered compassionate patient care by addressing concerns and fostering a positive experience.
- Supported physicians in executing various procedures, ensuring patient comfort and procedural accuracy.
- Compiled and recorded patient medical data, including blood pressure and weight measurements.
- Streamlined patient flow by organizing schedules and efficiently preparing examination rooms.
- Facilitated routine checks and diagnostic testing through specimen collection and processing.
- Executed preliminary patient evaluations, assessing weight, temperature, and blood pressure.
- Managed inventory of medical supplies by monitoring stock levels and initiating timely replenishment orders.
- Streamlined clinic operations by meticulously documenting patient information and updating electronic health records.
- Fostered a welcoming atmosphere by warmly greeting patients upon arrival, efficiently checking them in, and addressing inquiries regarding their visit and healthcare needs.
- Educated patients on medication protocols, procedural guidelines, and care plan instructions.
- Facilitated clear and effective communication with patients to verify information and ascertain purpose of visit.
- Administered medications to effectively alleviate patient symptoms.
- Enhanced patient satisfaction by delivering efficient and precise medical assistance during appointments.
- Collaborated with healthcare professionals to facilitate patient referrals and ensure seamless transitions in care.
- Streamlined office efficiency by coordinating chart management and completing insurance forms.
- Facilitated patient flow by directing individuals to examining rooms and coordinating necessary transportation assistance.
- Optimized communication channels among healthcare providers to enhance timely treatment planning.
- Enhanced patient safety by rigorously adhering to infection control protocols and ensuring a sterile environment.
- Sustained current certifications to exemplify commitment to professional growth and excellence in patient care.
- Orchestrated scheduling of follow-up appointments to ensure seamless continuity of care.
- Instructed patients on preventative care measures to enhance health outcomes.
- Instructed patients on medication protocols and dietary guidelines while clarifying physician orders.
- Elevated patient outcomes through comprehensive education on procedures, medications, and physician instructions.
- Executed diagnostic tests with precision to facilitate timely diagnosis and effective treatment strategies.
- Streamlined inventory management by ordering supplies as needed, ensuring minimal waste and adherence to budget constraints.
- Optimized workflow processes to enhance staff productivity.
- Collected client medical history, medication details, symptoms, and allergy information.
- Facilitated minor surgical procedures by preparing operating rooms and sterilizing instruments.
- Managed incoming telephone calls to provide office information and address inquiries.
- Collected and recorded patient medical history, vital signs, and current complaints during intake.
- Executed EKGs and diagnostic tests tailored to patient presentations in office settings.
- Executed preparation of lab specimens for diagnostic evaluation.
- Clarified procedures to patients, fostering understanding and enhancing cooperation.
- Facilitated orientation and training for new staff on established procedures and policies.
- Facilitated collaboration with medical and administrative teams to ensure a patient-focused, engaging, and compassionate environment.
- Updated inventory expiration and vaccine logs to ensure accurate tracking documentation.
- Enhanced patient outcomes through education and guidance on relevant treatments and care.
- Monitored and recorded patient pulse oximetry levels to ensure optimal respiratory function.
- Compiled and analyzed relevant data and calculations to enhance physician's interpretation of results.
- Executed monthly and quarterly inventory assessments of supplies utilizing facility cost reporting records.
- Facilitated diagnostic and technical treatment procedures by setting up and operating specialized medical equipment and apparatus.
- Executed care and efficiency enhancements to optimize office operations.
- Conducted spirometry measurements to assess patient respiratory function.
Advanced Patient Care Technician
UPMC Children's Hospital of Pittsburgh
07.1999 - 12.2018
- Executed BLS protocols and facilitated training to ensure preparedness in critical emergency situations.
- Supported patient well-being by assisting with daily living activities and overseeing health status since 1998.
- Maintained Act 33/34 clearance to support safe environments for education and caregiving activities.
- Facilitated timely processing of FBI background clearance applications to ensure smooth personnel onboarding.
- Streamlined scheduling operations to enhance meeting attendance and engagement. Led committee initiatives through strategic time management practices. Developed comprehensive agendas that fostered focused discussions.
- Led committees to enhance team performance through strategic planning and effective leadership. Guided project teams to successful outcomes by fostering innovation and collaboration among stakeholders. Optimized operational processes by streamlining communication and committee workflows.
Education
Nursing
Pittsburgh Ohio Valley Nursing School
McKees Rocks, Pennsylvania01.2012
High School Diploma - undefined
Corydon Central High
Corydon, Indiana05.1987
Skills
Intravenous (IV) access
Certification
American Medical Technologist
BLS CPR
Vaccine Certification
Timeline
Certified Medical Assistant
NCMG Brownsboro
01.2019 - Current
Advanced Patient Care Technician
UPMC Children's Hospital of Pittsburgh
07.1999 - 12.2018
Nursing
Pittsburgh Ohio Valley Nursing School
High School Diploma - undefined
Corydon Central High