Summary
Overview
Work History
Education
Skills
Accomplishments
Assessments
Languages
Timeline
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Stephanie Bryant

Rocky Mount,NC

Summary

Seeking a career where I can utilize my 20+ years of experience

Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.

Overview

29
29
years of professional experience

Work History

Warehouse Supervisor

Cummins/ Walker SCM LLC
11.2022 - Current
  • Supervise the daily Operations of Warehouse
  • Enhanced employee performance through the implementation of targeted training programs and performance reviews.
  • Optimized warehouse layout for better space utilization and more efficient product flow.
  • Collaborated with other supervisors to develop strategies for workforce optimization during peak seasons or high-demand periods.
  • Managed a diverse team of warehouse personnel, promoting teamwork, communication, and problem-solving skills.
  • Facilitated open lines of communication between management, staff members, suppliers, and clients to address any issues promptly effectively.
  • Auditing, and Cycle count
  • Attend meetings daily
  • Create improvements for operations
  • Maintained accurate records of inventory levels by regularly updating tracking systems and conducting physical counts as necessary.
  • Reduced lost or damaged inventory rates by implementing proper storage and handling procedures.

Laboratory Analyst 1

Microbac Laboratories, Inc
03.2020 - 11.2022
  • Review samples, test samples sent in from outside companies for bacteria, disease, and shelf life.
  • Maintained detailed records of all laboratory activities within a centralized database, promoting transparency and collaboration among team members.
  • Read petri film tests
  • Contributed to the development of standard operating procedures, enhancing reproducibility and consistency across experiments.
  • Conducted routine maintenance on laboratory equipment, ensuring optimal performance and minimizing downtime.
  • Enriching, plating, weighing samples, stomaching
  • Daily use of Element, and Lims
  • Adhered to strict deadlines while maintaining high-quality output under pressure, ensuring timely delivery of results to clients.
  • Microsoft Office 350, Teams, and other software and training resources
  • Train new and existing employees how to operate daily in the Food/path labs
  • Ensured proper handling of hazardous materials according to established guidelines for safe disposal or storage.
  • Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques and methods.

FSQA Technician

Sara Lee Frozen Bakery
05.2018 - 03.2020
  • Developed corrective action plans and prevention strategies to improve product reliability.
  • Implemented, configured and optimized safety standards.
  • Enhanced manufacturing processes, reduced waste and enhanced quality.
  • Kept work consistently compliant with 5S standards.
  • Planned, scheduled and delegated daily work to team of employees.
  • Maintained quality assurance and customer satisfaction objectives.
  • Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
  • Completed job reports and logs immediately following service calls.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.

Quality Assurance Analyst

Refresco
02.2014 - 04.2018
  • Created and achieved product quality objectives and met product specifications.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Analyzed and tested game builds to determine bugs and provide assistance in solving issues.
  • Monitored process checks for proper completion and correct frequency.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Determined server operating limits by conducting weekly load tests.
  • Researched new tools and technologies for potential use by quality assurance team.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.

Encapsulation Operator/ Quality

Novartis Pharmaceuticals
11.2014 - 09.2017
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Streamlined the medication distribution process, ensuring accurate documentation and timely delivery to patients.
  • Monitored medication storage area to maintain medication security and control.

Quality Control Technician

Revlon
08.2012 - 01.2014
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
  • Performed cell-based potency and impurity assays for in- process, release and stability samples.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.

Production Technician

Dell
10.2009 - 07.2012
  • Used precision test equipment to troubleshoot malfunctions, and inspected parts for excessive wear and other conditions.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Assisted in quality control measures by performing routine inspections of products against established standards.
  • Performed setup of production equipment to establish optimal performance.
  • Lubricated and cleaned parts to perform routine maintenance on production equipment.

Production Machine Operator

Johnson Controls
02.2007 - 06.2012
  • Helped with change-overs and set up to assist with job preparation and production functions.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Complied with company and OSHA safety rules and regulations.
  • Operated machining equipment safely with team of operators.
  • Maintained quality of product by checking labels, packaging and other factors.

Director of Operations/Owner

Rainbow Castle Childcare Center
04.2000 - 06.2007
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Defined, implemented and revised operational policies and guidelines.
  • Monitored budget and utilized operational resources.
  • Managed 12 team members across 5 departments, and 97 children on two shifts.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Provided exceptional customer service to customers, increasing customer loyalty 93%.
  • Managed purchasing, sales, marketing and customer account operations efficiently..
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Customer Service Representative

Sprint
06.1996 - 03.2000
  • Created work order tickets
  • Answering calls, assisting customers with their concerns
  • Placed orders to start or stop new services
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Bachelor of Science - Business

Stratford University
Falls Church, VA
08-2027

Early Childhood Education - undefined

Edgecombe Community College
Tarboro, NC
05.2004

Associate of Arts - Business Administration and Management

North Carolina Wesleyan College
Rocky Mount, NC
06.1996

Skills

  • Issue Analysis
  • Design principles
  • Production Assistance
  • Team Training
  • Plant Operations Support
  • Time management
  • Written/Verbal Communication
  • Production Scheduling
  • Project support
  • Safety and compliance
  • Project Management
  • Supervised team of 12 staff members 97 children in according to State guidelines
  • Documented and resolved community issues which led to strong community awareness, less crime, neighborhood watch areas, and support from other counties
  • Major Projects Include Organizations that assists with helping people and families through difficult times, Cleaning up and lighting low income areas, assisting city council with end violence in the counties
  • 5S
  • Test Cases
  • Operating Systems
  • Quality Assurance
  • Help Desk
  • User Interface (UI)
  • Process Improvement
  • Product Development
  • Requirements Gathering
  • Food handling
  • Produce
  • CGMP
  • FDA regulations
  • Network support
  • Computer networking
  • Aseptic technique
  • Laboratory experience
  • Data collection
  • Laboratory procedures
  • Enrichment
  • Path lab
  • Batching
  • Incubation
  • Sample log in
  • Finance
  • Accounting
  • Windows
  • HACCP
  • Warehouse operations
  • Warehouse organization
  • Loading and unloading
  • Warehouse safety
  • Problem-solving
  • Inventory management
  • Shipping and receiving
  • Attention to detail
  • Shipping and receiving operations
  • Order picking and processing
  • Material handling
  • Staff management
  • Quality checks
  • Warehouse logistics
  • Stock counts
  • Operations management
  • Inventory replenishment
  • Stock audits
  • Safety procedures
  • Logistics
  • Operational reporting
  • Forklift operations
  • Order pulling
  • Staff training
  • Quality control
  • Task delegation
  • Quality assurance
  • Report preparation
  • Employee motivation
  • OSHA compliance
  • Policy enforcement
  • OSHA regulations
  • Conflict resolution
  • Assembly and production
  • Cost reduction
  • Customer service
  • Multitasking and organization
  • Team leadership
  • Verbal and written communication
  • Safety compliance
  • Health and safety
  • Team building
  • Employee training
  • Record keeping
  • Data analysis
  • Workflow optimization
  • Shift scheduling
  • Supply chain management
  • Certified forklift operator

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 17staff members.

Assessments

  • Workplace safety — Highly Proficient
  • June 2022
  • Using safe practices at work
  • Full results: Highly Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Languages

English
Full Professional

Timeline

Warehouse Supervisor

Cummins/ Walker SCM LLC
11.2022 - Current

Laboratory Analyst 1

Microbac Laboratories, Inc
03.2020 - 11.2022

FSQA Technician

Sara Lee Frozen Bakery
05.2018 - 03.2020

Encapsulation Operator/ Quality

Novartis Pharmaceuticals
11.2014 - 09.2017

Quality Assurance Analyst

Refresco
02.2014 - 04.2018

Quality Control Technician

Revlon
08.2012 - 01.2014

Production Technician

Dell
10.2009 - 07.2012

Production Machine Operator

Johnson Controls
02.2007 - 06.2012

Director of Operations/Owner

Rainbow Castle Childcare Center
04.2000 - 06.2007

Customer Service Representative

Sprint
06.1996 - 03.2000

Early Childhood Education - undefined

Edgecombe Community College

Associate of Arts - Business Administration and Management

North Carolina Wesleyan College

Bachelor of Science - Business

Stratford University

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Stephanie Bryant