Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Administrative Coordinator/Maintenance Supervisor
Coldwell Banker Commercial Devonshire Realty
06.2015 - 10.2020
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Tracked and progressed maintenance requests in CMMS systems to meet schedules.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Supervised 5 employees and scheduled shifts.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
Provided guidance to management regarding project bids for onsite improvements.
Responded proactively and positively to rapid change.
Actively listened to customers, handled concerns quickly and escalated major issues as necessary.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Negotiated and executed contracts on behalf of department.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Created reports, presentations and other materials for executive staff.
Completed bi-weekly payroll for employees.
Coordinated office events, seminars and meetings for staff and clients.
Improved office operations by automating client correspondence, record tracking and data communications.
Created organized filing system to manage department documents.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Updated reports, managed accounts, and generated reports for company database.
Bridal Consultant
Elite Bridal & Events
10.2012 - 06.2015
Prioritized helping customers over completing other routine tasks in store.
Recommended complementary purchases to customers, increasing revenue.
Sold and fitted gown and accessories for brides-to-be.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Listened to customer needs and desires to identify and recommend optimal products.
Used in-store system to locate inventory and place special orders for customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Created inviting environment for customers by maintaining store organization and cleanliness.
Certified Nursing Assistant/Unit Secretary, Labor and Delivery
Carle Hospital
07.2004 - 08.2011
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Educated patients and family members on best home care practices for healing and recovery.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Oriented and trained new staff on proper procedures and policies.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Prepared lab specimens for diagnostic evaluation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Prepared and processed patient referrals and transfer requests.
Registered and verified patient records before triage with most up-to-date information.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Placed new supply orders, managed inventory and restocked clerical spaces.
Assisted with medical coding and billing tasks.
Performed various administrative tasks by filing, copying and faxing documents.