Stephanie Bunch
Purvis,MS
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
28
28
years of professional experience
Work History
Director of Clinical Services
St. Luke Home Health And Hospice
04.2007 - Current
- Developed, implemented, revised, and evaluated policies and procedures.
- Monitored, analyzed, and corrected staff performance and worked with branch directors to raise standards of practice.
- Developed and implemented strategic plans enabling agency to meet budgetary and quality assurance goals.
- Educated newly hired nurses and therapists on OASIS and ICD 10 CM Coding so that each understood the home health process and requirements of positions.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Provided ongoing case management to patients to implement appropriate plan of care, adhere to current PDGM models and maximize utilization of services needed to achieve optimal outcomes.
- Represented agency at all community events, answering questions, providing details and giving informative presentations.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Implemented new policies and educated staff on changes.
- Worked with nurse branch director to develop nursing staff through education, evaluation, performance management, and competency improvement.
Auditor
Clinical Connections
01.2021 - 03.2022
- Followed established auditing processes to meet internal and regulatory requirements.
- Analyzed data and findings to prepare reports detailing due diligence
- Performed observations and evaluated supporting documents to supplement audit findings.
- Interpreted state and federal regulations, auditing principles and procedures and program standards to audit materials and data to detect non-compliance and facilitate recommendations.
Director of Nursing
Assist-med Home Health
05.2006 - 03.2007
- Monitored and evaluated nursing and therapy staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Participated in case conference to discuss patient status and need for recertification.
- Worked to develop and implement best practices to improve patient outcomes.
- Provided monthly inservices to facilitate staff competency.
- Identified branch issues to recommend corrective actions.
- Evaluated work performance of 130 nursing/therapy personnel to determine wage increases and implement discipline.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
RN Clinical Liaison
ComfortCare Home Health
05.1995 - 05.2006
- Collected information regarding patient problems and reported to the physician
- Responded to and investigated complaints and concerns of patients.
- Evaluated patient satisfaction and made suggestions for changes or improvements.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Education
Bachelor of Science - Nursing
University of Southern Mississippi
Hattiesburg, MS05.1995
Associate of Science - Nursing
Jones County Junior College
Ellisville, MS05.1993
Skills
- Quality Improvement
- Clinical Instruction
- Staff Scheduling
- Effective Communication
- Patient Records Administration
- Budget Oversight
- Employee Performance Evaluations
- Exemplary Communication Skills
- Clinical Education
- Staff Development
- Clinical Quality Improvement
- Direct Patient Care
- Case Management
- HIPAA
- Patient Education
Timeline
Auditor
Clinical Connections
01.2021 - 03.2022
Director of Clinical Services
St. Luke Home Health And Hospice
04.2007 - Current
Director of Nursing
Assist-med Home Health
05.2006 - 03.2007
RN Clinical Liaison
ComfortCare Home Health
05.1995 - 05.2006
Bachelor of Science - Nursing
University of Southern Mississippi
Associate of Science - Nursing
Jones County Junior College
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