Stephanie Burgos-Retana
Waukegan,Il
Summary
Dynamic and detail-oriented Dental Assistant with extensive experience at Lake Forest Smiles, skilled in taking CBCTs and performing diagnostic imaging. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Adept in physiological dentistry and cross-trained in front desk operations, ensuring seamless patient experiences and efficient practice management.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Lake Forest Smiles
Lake Forest
02.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Nursing Assistant
Right At Home Health Care
Grayslake, IL
12.2022 - 02.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Surgical Dental Assistant
Highland Park Periodontics
Highland Park, IL
06.2022 - 12.2022
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
- Maintained detailed records regarding treatment plans, progress notes, and consent forms to ensure continuity of care across visits.
- Ensured optimal patient safety through vigilant monitoring during surgeries and timely assistance to the surgeon.
- Upheld strict compliance with infection control protocols, ensuring a clean and safe environment for patients and staff alike.
- Aided in precise diagnosis by efficiently performing diagnostic imaging tasks such as x-rays and impressions.
- Delivered compassionate post-operative care, addressing concerns promptly and offering support throughout the healing process.
Electronics Sales Associate
Walmart
Waukegan, IL
06.2018 - 05.2022
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Effectively managed time across multiple responsibilities including assisting clients on the sales floor, processing transactions at the register, organizing merchandise displays, or maintaining product inventory records as needed throughout each shift.
Education
Waukegan High School
Waukegan, ILCollege of Lake County
Grayslake, ILSkills
- Experience with taking cbcts, pano, xrays
- Helped with oral sedation patients and nitrous
- All star dental academy course taken
- Worked in physiological dentistry ( Tmd, myo, sleep)
- Experienced in sleep, myo functional, tmd
- Been to Las Vegas dental institute for LVI training ( physiological dentistry )
- Tongue ties
- 3d printing
- Little knowledge on crown design
- Scanning, itero, 3d shape trios, lumina, allied star scanners
- Dentrix knowledge
- Cross trained, front desk
- Packing cord
- Making crown temporaries
- Night guards, whitening trays
- Invisalign experienced
- Dental set up
- Lab cases check in
- LANAP/LAPIP experienced
Timeline
Dental Assistant
Lake Forest Smiles
02.2023 - Current
Nursing Assistant
Right At Home Health Care
12.2022 - 02.2023
Surgical Dental Assistant
Highland Park Periodontics
06.2022 - 12.2022
Electronics Sales Associate
Walmart
06.2018 - 05.2022
Waukegan High School
College of Lake County