Stephanie Burke
Grove,OK
Summary
Dynamic Detail-oriented professional with strong telephone skills, a background in client relations and project scheduling. Demonstrated success in maintaining organized systems and streamlining operations to improve office productivity and service quality.
Overview
8
8
years of professional experience
Work History
Administrative Receptionist
Quapaw Nation Gaming Agency
08.2024 - 01.2026
- Managed front desk operations, ensuring efficient flow of visitors and inquiries.
- Coordinated appointment scheduling for staff and clients to maximize office efficiency.
- Assisted in maintaining organized filing systems to ensure easy access to documents.
- Supported administrative tasks, including data entry and document preparation.
- Collaborated with team members to streamline office procedures and improve workflow efficiency.
- Maintained an organized filing system for both physical and digital records, enabling easy access to important documents when needed.
Real Estate Specialist
Quapaw Nation Realty Office
05.2024 - 08.2024
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Collaborated with team members to streamline office operations and improve efficiency.
- Streamlined the property acquisition process, effectively managing all paperwork and documentation requirements.
Technical Planner
Malone's CNC Machining
10.2017 - 05.2024
- Developed and maintained production schedules to optimize workflow efficiency.
- Coordinated with engineering teams to align machining capabilities with project requirements.
- Analyzed technical specifications and provided recommendations for process improvements.
- Collaborated on cross-functional teams to enhance product quality and reduce lead times.
- Implemented software solutions for tracking production metrics and reporting outcomes.
- Trained junior staff on best practices in machining processes and safety protocols.
- Implemented innovative tools that automated repetitive tasks for improved productivity among engineering teams.
Education
High School Diploma -
Hillsboro High School
Hillsboro, KS05-2008
Skills
- Telephone skills
- Customer/Client relations
- File organization
- Scheduling appointments
- Project scheduling
- Technical analysis
- Data-driven decision making
- Computer skills
Accomplishments
- Developed a centralized system to organize and track over 300 mylars, reducing search time, preventing loss, and improving operational efficiency across the shop.
- Designed and implemented a digital document control system to replace paper-based records, streamlining access, reducing physical storage, and improving document traceability.
- Completed two Gaming Commission training programs to expand knowledge of regulatory frameworks and operational standards within the Indian Gaming Industry.
Timeline
Administrative Receptionist
Quapaw Nation Gaming Agency
08.2024 - 01.2026
Real Estate Specialist
Quapaw Nation Realty Office
05.2024 - 08.2024
Technical Planner
Malone's CNC Machining
10.2017 - 05.2024
High School Diploma -
Hillsboro High School