Stephanie Burke
Washington,DC
Summary
Operations leader with over 10 years of experience in supporting senior leadership and managing complex workflows. Proven ability to coordinate cross-functional initiatives and enhance operational efficiency. Expertise in anticipating needs, managing competing priorities, and handling sensitive information. Skilled in drafting communications, coordinating travel and events, and supporting organizational initiatives in dynamic environments.
Overview
22
22
years of professional experience
Work History
Tech Trainer
Samson Properties
Chantilly, VA
01.2021 - Current
- Train staff on contract writing platforms, CRM systems, transaction management, and compliance processes.
- Serve as SkySlope subject‑matter expert, assisting with troubleshooting and ticket triage.
- Maintain documentation and support system updates and integrations.
REALTOR
Samson Properties
Chantilly, VA
01.2015 - Current
- Coordinated full real estate transaction lifecycle, ensuring compliance from listing to closing.
- Maintained relationships with vendors, including contractors and inspectors, for seamless project execution.
- Scheduled inspections, repairs, and showings while managing multiple concurrent transactions.
- Maintained detailed digital records to support regulatory compliance and accurate tracking.
- Served as primary contact for clients and vendors, resolving issues to ensure effective communication.
- Managed administrative tasks, including scheduling, document preparation, and follow-up correspondence.
Community Manager
Greystar
Fairfax, VA
01.2013 - 01.2014
- Oversaw property operations, vendor performance, budgets, and project coordination.
- Managed ticketing systems and ensured timely resolution of resident service requests.
Property Manager
Equity Residential
Fairfax, VA
01.2004 - 01.2013
- Directed operations for a large residential community including vendor contracts and service levels.
- Maintained documentation, compliance files, and performance records.
Skills
- Vendor communication
- Ticketing systems
- Technical support
- Documentation management
- Compliance assistance
- Excel reporting
- Process optimization
- Customer service and support
- System training
Timeline
Tech Trainer
Samson Properties
01.2021 - Current
REALTOR
Samson Properties
01.2015 - Current
Community Manager
Greystar
01.2013 - 01.2014
Property Manager
Equity Residential
01.2004 - 01.2013