Stephanie Burrows
NewYork,New York
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Substance Abuse Counselor
Vertex Outpatient
The Bronx, NY
09.2010 - 11.2013
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Facilitated group and individual therapy in outpatient setting.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
Police Administrative Aide
New York City Police Department
NewYork, New York
10.1989 - 09.2008
- Answered phone and provided assistance to callers under supervision of court .
- Performed daily typing and filing for major crimes unit.
- Scheduled appointments and maintained calendar for police personal .
- Observed strict confidentiality guidelines to properly secure information and data.
- Composed and proofread memos, letters and reports to verify error-free communication.
Staff Intake Receptionist
Bronx Center For Children Services
NewYork, New York
01.1987 - 10.1990
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Completed administrative patient intakes with case histories, insurance information and mandated forms and responsible for closing the facility.
Education
No Degree - Recovery Coach/peer Ethic Training
Online Program Toby Haskin
Online Program 06.2021
No Degree - CASAC-T Certificate
Resource And Specialized Training
408 77th St07.2009
Bachelor of Arts - Social Sciences
The College of New Rochelle
125 Barley St01.2007
Skills
- Mental Health Support
- Clinical Assessments
- Type 45 WPM
- Knowledge of Word Document
- NYS Driver License
Timeline
Substance Abuse Counselor
Vertex Outpatient
09.2010 - 11.2013
Police Administrative Aide
New York City Police Department
10.1989 - 09.2008
Staff Intake Receptionist
Bronx Center For Children Services
01.1987 - 10.1990
No Degree - Recovery Coach/peer Ethic Training
Online Program Toby Haskin
No Degree - CASAC-T Certificate
Resource And Specialized Training
Bachelor of Arts - Social Sciences
The College of New Rochelle