Stephanie Bustos

• Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals.
• Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Encouraged clients to develop work skills and participate in social and therapeutic activities to enhance interpersonal skills or develop social relationships.
• Worked as part of collaborative team to address changing needs of children and families.
Providingiding direct one on one therapy and collecting data on the progress of the individual Reduceeduce challenging behaviors and conducting a plan on how to prevent them

• Medical terminology, time management, teamwork and communication were all a crucial role in making sure that patients got the quality care they deserved.
• healthcare personnel.
• Maintained current and accurate medical records for patients.
• Provided information for patient admissions and discharges to foster timely processing.
• Maintained patient confidentiality in line with HIPAA regulations.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Received and communicate patients laboratory results to physicians and nurses to make sure they were up to date with patients
• Scheduled patient appointments in respective doctors' calendars and followed up appointments/ phone calls.
• Performed various administrative tasks by filing, copying and faxing documents.
• Conducted patient intake recording and documenting relevant information.
• Responded to and resolved diverse patient issues.
• Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
• made sure all staff had access to important files by stocking and keeping everything up to date.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

I had the opportunity to also orientate and train someone.This allowed me to not only display my abilities as a worker but also feel the satisfaction of developing others. I showed them how to properly navigate and familiarize themselves with the duties we have to fulfill within our daily routine as well as the expectations, goals and responsibilities we have. Having patience and taking the time to really making sure things are clear which brings me back to saying he importance of communication.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• cooked for patients and made sure what was made fit their diet.
• did laundry, changed sheets and made bed to keep patients' bedroom clean.
• Provided coaching, mentoring, and consultation to enhance performance and development.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Completed regular check-ins and progress report for each client.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Recorded status and duties completed in logbooks for management.
• Recorded patients' pulse, blood pressure, glucose levels and respirations (TPRs) to assess and document important health information.
• Assisted with daily living activities, and household chores.
• this strengthened my communication skills and the ability to better understand wants and needs of patients/clients.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes..

though it was little time I still gained experience from this position.

• Solved customer challenges by offering relevant products and services.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Managed efficient cash register operations.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.