Stephanie Byrd
Augusta,GA
Summary
Versatile and results-driven professional with experience at Popeyes® Louisiana Kitchen, adept in multitasking and maintaining high sanitation standards. Excelled in customer service and cash register operation, enhancing customer satisfaction and operational efficiency. Proven ability in staff training, fostering a positive work environment, and upholding food safety protocols. Demonstrated commitment to achieving company goals with a proactive and achievement-focused approach. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
19
19
years of professional experience
Work History
Food Service Worker
Popeyes® Louisana Kitchen
06.2023 - Current
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Overnight Stocker
Walmart Supercenter
04.2016 - 06.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed all boxes and related trash from sales floor and processed through compactors.
Personal Care Nursing Assistant
Private Care Center
06.2015 - 10.2016
- Identified potential health issues early by conducting routine wellness checks on assigned patients regularly.
- Participated in ongoing professional development opportunities to stay current on best practices within the personal care nursing assistant field.
- Safeguarded patient privacy by strictly adhering to HIPAA guidelines in all interactions and documentation processes.
- Supported nurses during shift transitions by providing comprehensive patient updates and assisting in the handoff process when necessary.
- Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Improved patient comfort by providing personalized care and attention in daily activities.
- Developed strong rapport with patients through compassionate listening skills, creating a trusting caregiving relationship conducive to healing and recovery.
Childcare Teacher
Universal Childcare Center
06.2005 - 04.2015
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Education
High School Diploma -
Excel High School
South Boston, MA09.1987
Skills
- Multitasking
- Cash Register Operation
- Working Quickly
- Staff Training and Development
- Customer Service
- ServSafe Certification
- Positive Attitude
- Cleaning and sanitation
- Food and Safety Standards
Timeline
Food Service Worker
Popeyes® Louisana Kitchen
06.2023 - Current
Overnight Stocker
Walmart Supercenter
04.2016 - 06.2023
Personal Care Nursing Assistant
Private Care Center
06.2015 - 10.2016
Childcare Teacher
Universal Childcare Center
06.2005 - 04.2015
High School Diploma -
Excel High School
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