Stephanie Calloway
Sherwood,AR
Summary
Organized educational professional with commitment to supporting school administration and fostering positive school environment. Experience in managing office tasks, coordinating schedules, and facilitating communication between staff, students, and parents. Strong team collaborator known for reliability and adaptability, proficient in handling dynamic school needs with professionalism.
Overview
23
23
years of professional experience
Work History
School Secretary
North Little Rock School District
08.2021 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated communication between staff, parents, and students to foster a positive school environment.
- Maintained student records and administrative databases with accuracy and confidentiality.
- Scheduled appointments and meetings for school administration, optimizing time management.
- Assisted in the preparation of school events, enhancing community engagement and participation.
- Developed office procedures that improved operational efficiency and streamlined processes.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
- Documented attendance, grades and test scores to update permanent records.
- Contributed to safe school environment by maintaining up-to-date emergency contact and medical information for all students.
- Supported learning environment by distributing educational materials and resources to teachers and students.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Paraprofessional
North Little Rock School District
06.2024 - 07.2024
- Supported classroom activities by facilitating individual and group learning experiences.
- Collaborated with teachers to develop tailored educational materials for diverse learning needs.
- Implemented behavior management strategies to promote positive student interactions and engagement.
- Assisted in assessing student progress, providing feedback to enhance academic performance.
Optometric Assistant
CABOT FAMILY EYE CARE
08.2020 - 08.2021
- Assisted in patient intake and scheduling, enhancing office workflow efficiency.
- Managed inventory of optical supplies, ensuring availability for patient needs.
- Supported optometrists during examinations, improving patient care quality.
- Educated patients on eyewear options and proper lens care techniques.
- Streamlined appointment scheduling processes, reducing wait times for patients.
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Assisted optometrists in conducting eye exams for accurate diagnosis and treatment planning.
Office Manager
BURKS VISION CLINIC
08.2012 - 06.2020
- Streamlined patient scheduling processes to enhance clinic efficiency and reduce wait times.
- Managed office supplies inventory, ensuring timely procurement and cost-effective usage.
- Coordinated staff training programs to improve operational knowledge and service delivery.
- Developed and maintained patient records system for improved data accuracy and accessibility.
- Implemented electronic health record (EHR) systems to optimize documentation and patient management workflows.
- Oversaw daily operations, ensuring compliance with healthcare regulations and clinic policies.
- Led team meetings to discuss performance metrics, address concerns, and drive continuous improvement initiatives.
- Fostered positive relationships with patients through effective communication and exceptional customer service practices.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Licensed Aesthetician
INDULGENCES
02.2011 - 08.2012
- Delivered personalized skincare consultations to enhance client satisfaction and retention.
- Performed advanced facial treatments, utilizing industry-leading products and techniques.
- Educated clients on skincare regimens and product usage for optimal results.
- Maintained a clean and safe work environment, adhering to health and safety regulations.
- Developed customized treatment plans based on individual skin types and concerns.
- Implemented new skincare technologies to improve service efficiency and effectiveness.
- Recommended retail products for at-home use.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
Optometric Assistant
DR. GEORGE HAAS EYE CLINIC
03.2003 - 01.2010
- Educated patients on proper contact lens care, reducing the incidence of infections and complications.
- Maintained strict adherence to confidentiality protocols while handling sensitive patient data.
- Aided in the selection of eyeglass frames that best suited each patient''s face shape, style preferences, and prescription requirements.
- Kept up-to-date with the latest advancements in optometric care through continuous professional development opportunities.
- Maintained clean and organized examination rooms to ensure a comfortable environment for patients.
- Managed billing processes efficiently, resolving any discrepancies promptly to maintain positive patient relationships.
- Ensured accuracy of patient records by diligently updating information during each visit or interaction.
- Streamlined appointment scheduling, resulting in improved patient flow and reduced wait times.
Education
Aesthetic License -
The Salon Professional Academy LR
North Little Rock, AR01.2010
Associate of Arts - undefined
Pulaski Technical College
North Little Rock, AR01.2005
High School Diploma - undefined
Wilbur D. Mills High School
Little Rock, AR01.1997
Skills
- Document preparation
- Strong organization
- Student supervision
- Scheduling appointments
- Written communication
- Policy enforcement
- File maintenance
- Attendance tracking
- Meeting coordination
- Multitasking and time management
- Accounting and bookkeeping
- Office administration
Timeline
Paraprofessional
North Little Rock School District
06.2024 - 07.2024
School Secretary
North Little Rock School District
08.2021 - Current
Optometric Assistant
CABOT FAMILY EYE CARE
08.2020 - 08.2021
Office Manager
BURKS VISION CLINIC
08.2012 - 06.2020
Licensed Aesthetician
INDULGENCES
02.2011 - 08.2012
Optometric Assistant
DR. GEORGE HAAS EYE CLINIC
03.2003 - 01.2010
Associate of Arts - undefined
Pulaski Technical College
High School Diploma - undefined
Wilbur D. Mills High School
Aesthetic License -
The Salon Professional Academy LR