Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Stephanie Calo

Cheshire

Summary

Dynamic Marketing Specialist offering 25 years of marketing experience along with a decisive and hardworking approach. Dedicated sales and marketing professional with proven success exceeding goals, retaining customers, and carrier relationships. Eager to grow an agency, broker, or carrier in revenue.

Overview

24
24
years of professional experience

Work History

Marketing Specialist

John M. Glover Insurance Agency
01.2022 - Current
  • Market new business, renewals, and non-renewals for Commercial business
  • Choose insurance carriers &/or brokers to approach
  • Prepare list of information and supplement application needed for the Producer and Account Manager
  • Email complete submission to carriers &/or quote on carrier's portal
  • Attach all correspondences in EPIC to open activity
  • Follow up for quotes
  • Negotiate premiums, insurance terms, and conditions with carrier & broker underwriters
  • Compare renewal to expiring terms and conditions
  • As quotes, and declines come in update excel spreadsheet with results
  • Determine which quote is the best fit for the client and propose to Producer and Account Manager
  • Email Producer and Account Manager all required documents to be signed and dated in order to bind coverage.
  • Only when all signed documents are returned I request coverage bound with the underwriter or bind on carrier's website portal.
  • Update EPIC with policies lines bound
  • Meet with carrier underwriters, marketing reps, and brokers to learn more about their appetite, guidelines, website portal




Marketing Specialist

HUB International NE, LLC
05.2021 - 01.2022
  • Market New Business for Commercial business
  • Producers give me accounts to handle from beginning to end
  • Input Acord Applications from notes, dec pages in TAM
  • Choose insurance carriers &/or brokers to approach
  • Prepare a list of information and supplement application needed
  • Email complete submission to carriers &/or quote on carrier's portal
  • Attach all correspondences in TAM to open activity
  • Follow up for quotes
  • Negotiate premiums, insurance terms, and conditions with carrier & broker underwriters
  • Update excel spreadsheet with results of quotes and declines
  • Determine which quote is the best fit for the client and propose to Producer
  • Put together proposal
  • Update Acord Applications based on quote to be bound to be signed, dated and yes/no questions answered
  • Request finance agreements and invoice them
  • Complete Affidavits, TRIA's, and filings
  • Bind & issue with standard carriers & brokers
  • Complete WC Exclusion forms, LPR's to be signed
  • Issue Auto ID Cards, COI's, Evidence of Properties
  • Check in policies; if any changes needed send in change request
  • Visit prospects to to gather information for quoting and proposing quotes.
  • Meet with carrier underwriters, marketing reps, and brokers to learn more about their appetite, guidelines, website portal


Commercial Lines Marketing Manager

Ion Insurance
08.2018 - 05.2021
  • Market New Business
  • Producers give me accounts to handle from beginning to end
  • Input Acord Applications from notes, dec pages in TAM
  • Choose insurance carriers &/or brokers to approach
  • Prepare a list of information and supplement application needed
  • Email complete submission to carriers &/or quote on carrier's portal
  • Attach all correspondences in TAM to open activity
  • Follow up for quotes
  • Negotiate premiums, insurance terms, and conditions with carrier & broker underwriters
  • As quotes, and declines come in update excel spreadsheet with results
  • Determine which quote is the best fit for the client and propose to Producer
  • Put together proposal
  • Update Acord Applications based on quote to be bound to be signed, dated and yes/no questions answered
  • Request finance agreements and invoice them
  • Complete Affidavits, TRIA's, and filings
  • Bind & issue with standard carriers & brokers
  • Complete WC Exclusion forms, LPR's to be signed
  • Issue Auto ID Cards, COI's, Evidence of Properties
  • Check in policies; if any changes needed send in change request
  • Visit prospects to to gather information for quoting and proposing quotes.
  • Meet with carrier underwriters, marketing reps, and brokers to learn more about their appetite, guidelines, website portal

Commercial Lines Marketing

Wentworth, Deangelis & Kaufman Insurance
06.2017 - 08.2018

*Marketing new business for assigned Producers

*Input Acord Applications in AMS

*Quote on-line & submit to carriers

*Negotiate premiums

*Put together proposals

*Bind & issue with standard carriers and E&S brokers

*Visit prospects to gather information for quoting & presenting proposals

Marketing Manager

CPM Insurance Services, Inc.
08.2000 - 06.2017

Marketing Manager

  • Contact and secure appointments for agency
  • Meetings with Marketing Reps to discuss appetite
  • Training of carrier quoting sites for internal staff


Commercial Lines Account Manager

  • Servicing book of business for 3 producers
  • Processing endorsements
  • Checking in policies
  • Issue Auto ID Cards, COI's, Evidence of Properties, and Binders
  • Audits
  • Billing inquires
  • Marketing my book of business for new business, renewals, and non-renewals for my 3 producers
  • Respond to client inquires on timely basis
  • Participate in industry related trade organizations such as PIA and IIA


Commercial Lines Assistant

  • Assist Account Managers with mail, filings, COI's
  • Put policies in 3 ring binders and mail to clients
  • Update system for cancellations and reinstatements
  • Pull Direct Bill renewal policies from company websites
  • Order MVR's


Rating / Telemarketing

  • Rating on company websites
  • Cold calling to make appointments for producers
  • Answering of phones / switchboard
  • Ordering supplies
  • Processing out going mail to the Post Office





Education

Naugatuck Valley Community College
Waterbury

Tunxis Community College
Farmington, CT

P&C License -

State of CT

High School Diploma -

Southington High School
Southington, CT
06.1997

Skills

  • Time Management
  • Effective Communication
  • Team Collaboration
  • Critical Thinking
  • Prioritize Assignments & Organized
  • Meet Deadlines
  • Client Retention
  • Multitask

Additional Information

Volunteer Experience and Leadership

  • Cake4Kids 2024 to present
  • Cheshire High School Football volunteer 2024 to present
  • CSC United Premier Soccer 2011 Girls Team Manager 2023 to present
  • Street Captain for Cheshire Lights of Hope 2018 to 2022
  • Cheshire Junior Football concession stands, gate attendant from 2018 to 2023
  • CCD Teacher for St. Bridget's Church 2017 to 2020
  • PTA Co-President for Doolittle School 2020 to 2021 school year
  • PTA Vice President for Doolittle School 2019 to 2020 school year
  • PTA Co-President for Darcey School 2015 to 2017 school year
  • CSC Assistant Soccer Coach 2015 to 2018
  • Selected as Board Member for The Hartford Insurance Company from over 70 agents
  • Key liaison in securing title of Premier Agent for Central Mutual Insurance Company for CPM Insurance.
  • Key liaison in securing an appointment with AIM Mutual Insurance Co., Quincy Mutual, Utica National, and Selective for CPM Insurance


Timeline

Marketing Specialist

John M. Glover Insurance Agency
01.2022 - Current

Marketing Specialist

HUB International NE, LLC
05.2021 - 01.2022

Commercial Lines Marketing Manager

Ion Insurance
08.2018 - 05.2021

Commercial Lines Marketing

Wentworth, Deangelis & Kaufman Insurance
06.2017 - 08.2018

Marketing Manager

CPM Insurance Services, Inc.
08.2000 - 06.2017

Naugatuck Valley Community College

Tunxis Community College

P&C License -

State of CT

High School Diploma -

Southington High School
Stephanie Calo