Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
Stephanie Carpenter

Stephanie Carpenter

Management
San Dimas,CA

Summary

Multi-Tasking and dedicated team leader with 2 years of knowledge in executing a positive experience for customers. Creates dynamic and a positive workplace to align with organizational mission and values. Looking to transition into a new position to help achieve personal growth and growth of your company.

Overview

3
3
years of professional experience

Work History

Team Lead/Supervisor

Party City Corporation
San Dimas, CA
09.2022 - Current
  • In charge of all Overall Customer Satisfaction metrics (i.e: customer engagement in store, order accuracy, shopping experience)
  • Handled all store level buy online pick-up in store services
  • Followed and created seasonal planograms based off business models
  • Opening and Closing store
  • Money Handling (i.e maintaining safe funds, reconcile daily tills, daily deposit)
  • Receiving shipments of products as well as working product out in a timely manner
  • Actively engaging with and coaching all Team Members to promote good selling behaviors
  • Cashiering
  • Inventory Control
  • Worked with other department leads to achieve business goals
  • Assisted with recruitment

Skills

  • Customer service
  • Communication skills
  • Merchandising
  • Team Management
  • Inventory Control
  • Shipping & Receiving
  • Planograms
  • Freight Experience
  • Training
  • Conflict Resolution

Accomplishments

  • Ranked #2 in District for Overall OSAT

84% YTD for 2024

  • 2024 Seasonal Sales Prep Plan

 Scored 95.65% for store walk with DTL

References

References available upon request.

Timeline

Team Lead/Supervisor - Party City Corporation
09.2022 - Current

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Stephanie CarpenterManagement