Stephanie Carpenter
Zebulon,NC
Summary
Detail-oriented Collection Specialist skilled in venipuncture and capillary puncture. Proven track record in enhancing patient comfort and safety while adhering to quality control guidelines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Collection Specialist/Phlebotomist
Raleigh Neurology Associates P.A.
Raleigh, NC
04.2024 - Current
- Collected blood samples using venipuncture and capillary puncture techniques.
- Ensured patient comfort and safety throughout the phlebotomy process.
- Maintained accurate documentation of patient information and specimen labeling.
- Collaborated with healthcare professionals to streamline sample collection procedures.
- Adhered to infection control protocols and safety standards during all procedures.
- Utilized electronic health record systems for efficient data management and reporting.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Lead Phlebotomist
Physicians East, PA
Greenville, NC
08.2018 - 03.2024
- Supervised daily operations of phlebotomy team to ensure high-quality patient care.
- Developed and implemented training programs for new phlebotomists to enhance skill sets.
- Ensured compliance with safety protocols and best practices in specimen handling and processing.
- Mentored junior staff, fostering professional growth and adherence to quality standards.
- Enhanced patient experience by providing efficient and accurate blood collection services.
- Maintained accurate records of all samples collected, ensuring precise tracking throughout the testing process.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Phlebotomist II
Mount Carmel Health System Inc.
Columbus, OH
03.2016 - 03.2018
- Collected blood samples using venipuncture and capillary methods to ensure patient comfort and safety.
- Maintained accurate patient records in electronic health systems to support effective care delivery.
- Assisted in training new staff on phlebotomy procedures and infection control protocols.
- Conducted quality control checks on laboratory equipment to uphold testing accuracy and reliability.
Phlebotomist
Fairfield Medical
Lancaster, OH
02.2013 - 03.2016
- Collected and processed blood samples following strict safety protocols and regulations.
- Ensured accurate labeling and documentation of specimens to maintain integrity and traceability.
- Collaborated with healthcare teams to coordinate patient care and prioritize urgent requests for testing.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Education
No Degree - Phlebotomy
Ohio School of Phlebotomy
Columbus, OH07-2013
High School Diploma -
Berne Union HS
Sugar Grove, OH05-1999
Skills
- Venipuncture and capillary puncture
- Specimen collection and storage
- Multitasking Abilities
- Teamwork and collaboration
- Attention to detail
- Organizational skills
- Certified in CPR/AED
- Data entry
- Quality control guidelines
- Diagnostic testing
- Emergency response training
Certification
- Certified Phlebotomist- NHA Certification E4T3X2Q5
Timeline
Collection Specialist/Phlebotomist
Raleigh Neurology Associates P.A.
04.2024 - Current
Lead Phlebotomist
Physicians East, PA
08.2018 - 03.2024
Phlebotomist II
Mount Carmel Health System Inc.
03.2016 - 03.2018
Phlebotomist
Fairfield Medical
02.2013 - 03.2016
No Degree - Phlebotomy
Ohio School of Phlebotomy
High School Diploma -
Berne Union HS