Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Carreto

Bronx

Summary

Dynamic professional with experience as a Website Coordinator at Hat Heaven, excelling in media production and email campaign analysis. Bilingual in Spanish, I leverage strong organizational and communication skills to enhance customer service and team collaboration, driving improvements in marketing initiatives and product management.

Overview

10
10
years of professional experience

Work History

Website Coordinator

Hat Heaven
12.2020 - Current
  • Supervise Media Production in creation of videos and other electronic media for marketing, workshops, and events
  • Partner with Product Development to create a list of all product photo samples
  • Manage and follow up on escalated issues, for ex: broken samples, late arrivals or missing product
  • Tracking and reporting on email campaigns in order to guide improvements
  • Customer Care experience.

Receptionist & Medical Assistant

Vintetic Foot Care
05.2018 - 09.2020
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Performed data entry tasks related to billing and collections procedures.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Greeted and checked in patients, updating patient information in computer system.
  • Administered injections, medications and treatments as directed by the physician.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Administered medications under physician's supervision.

Sales Associate

Caps Unlimited Inc.
05.2015 - 01.2018
  • Store Manager & Cashier
  • Stay up-to-date with product features
  • Maintain our store's visual appearance in high standards
  • Achieve excellent customer service
  • Meet the store's sales goals
  • Manage the cashier with responsibility
  • Be responsible for front desk calls concerning any questions.

Education

High School -

Communication Arts
439 W 49th St, New York, NY 10019
09-2012

Skills

  • Fluent in Spanish
  • Customer service
  • Team collaboration
  • Organizational skills
  • Communication skills

Timeline

Website Coordinator

Hat Heaven
12.2020 - Current

Receptionist & Medical Assistant

Vintetic Foot Care
05.2018 - 09.2020

Sales Associate

Caps Unlimited Inc.
05.2015 - 01.2018

High School -

Communication Arts

Similar Profiles

CREATE PROFILE