Stephanie Case

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently to complete all tasks within deadlines.
• Organized, detail-oriented, and possessing a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Demonstrated strong organizational and time-management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.

• Candidate Sourcing: Identify and source qualified candidates
• Screening and Interviewing: Conduct initial screenings and interviews to assess candidate qualifications and fit for specific roles
• Pipeline Management: Build and maintain a robust pipeline to ensure a steady flow of candidates for current and future opportunities
• Candidate Engagement
• ATS Management: Utilize Applicant Tracking Systems (ATS) to manage candidate information and track recruitment processes
• Promote the benefits of office growth and recruiting successes within the office
• Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for the company.
• Streamlined onboarding processes for new hires, ensuring a smooth transition into the organization while minimizing time to productivity.
• Implemented an employee referral program that increased the number of quality referrals and strengthened the company's internal network.
• Improved candidate experience with prompt communication and feedback, ensuring a positive perception of the company throughout the recruitment cycle.
• Cultivated positive candidate experience that reinforced the company's reputation as an employer of choice, from initial contact to the offer stage.

• Act as a point of contact and build influential candidate relationships during the process
• Maintain ATS
• Full cycle recruiting experience from initial contact to onboarding
• Initiate background checks, as well as drug screenings
• Extend offers
• Handle all Driver Qualification Files
• Make sure we are always compliant
• Conducted reference checks, background screening, and other pre-employment checks to verify the applicant's resume information.
• Conducted phone interviews to assess applicant’s relevant knowledge, skills, experience, and aptitudes.
• Coordinated schedules to arrange management interviews with applicants.
• Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
• Increased candidate satisfaction with personalized communication throughout the recruitment cycle.
• Conducted market research to ensure competitive salary offers, attracting high-caliber candidates.

• Organize and maintain employee files and records
• Assist new hires with paperwork, questions, coordination of start date, etc.
• Ensure that completed paperwork for employees is submitted to the appropriate departments
• Assemble new hire packets and any documents each station needs
• Works independently and within a team on special and ongoing projects
• Enter new employees in ADP, adjust timecards, and make any adjustments needed for payroll for multiple stations
• Works with current employees and new hires to complete benefits enrollment
• Familiar with recruiting and cold calling, setting up interviews, and following up with potential employees
• Maintained human resources information system and kept employee files current and accurate.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Assisted in payroll processing, ensuring accurate employee compensation based on hours worked and applicable deductions.
• Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.
• Supported HR functions emphasizing record keeping, data entry, and general HR tasks.
• Conducted new employee onboarding and provided ongoing orientation training.

Assistant General Manager – McDonald’s, 01/2025 – Present.

• Support the General Manager overseeing daily restaurant operations, including staff management, food quality, customer service, and profitability.
• Lead and motivate a team of 30+ crew members and shift leaders to ensure smooth and efficient service.
• Drive key performance indicators (KPIs), such as labor cost, food cost, and customer satisfaction.
• Ensure compliance with McDonald’s operational standards, food safety protocols, and health regulations.
• Handle scheduling, training, and performance evaluations to foster a productive work environment.
• Resolve guest complaints with a focus on retention and customer experience.
• Assist in inventory control, ordering supplies, and managing vendor relationships.