Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Castillo - Cruz

Columbia,SC

Summary

Driven professional with a proven track record at Target, adept in document preparation and building trust with clients. Excelled in roles requiring analytical reasoning and exceptional teamwork, significantly enhancing client satisfaction and operational efficiency. Skilled in multitasking and relationship building, consistently delivering results beyond expectations.

Overview

4
4
years of professional experience

Work History

Style Advocate

Target
06.2024 - Current
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.

Office Clerk

Kimbrells’s Furniture
03.2022 - 05.2024
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
  • Handled incoming business and client requests for information.

Cashier/Server

Buffalo Wild Wings
04.2020 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Richland One Middle College
Columbia, SC
05.2023

Skills

  • Document filing
  • Legal knowledge
  • Document Review
  • Analytical Reasoning
  • Client Representation
  • Policy Development
  • Active Listening
  • Collaboration and Teamwork
  • Writing and editing
  • Building Trust and Relationships
  • Time Management
  • Effective Multitasking
  • Document Preparation
  • Exceptional telephone etiquette
  • Relationship Building
  • Language Fluency
  • Task Prioritization
  • Teamwork and Collaboration
  • Multitasking
  • Multitasking Abilities

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Style Advocate

Target
06.2024 - Current

Office Clerk

Kimbrells’s Furniture
03.2022 - 05.2024

Cashier/Server

Buffalo Wild Wings
04.2020 - 10.2023

High School Diploma -

Richland One Middle College

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Stephanie Castillo - Cruz