Stephanie Castro
Santa Ana,CA
Summary
Dependable Commercial Driver with expertise in route planning, vehicle maintenance, and safety compliance for timely deliveries. Strong communication and problem-solving skills enhance operational efficiency and customer satisfaction. Committed to teamwork and mentoring new employees while continuously seeking opportunities for improvement and learning in customer service environments.
Overview
2
2
Languages
1
1
Certification
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Commercial driver
Autozone
Yorba Linda, California
10.2017 - Current
- Operated delivery vehicles to transport auto parts efficiently and safely.
- Conducted vehicle inspections to ensure compliance with safety regulations.
- Provide great customer service by ensuring the customer got all parts products they needed to get the job done right the first.
- Managed commercial department operations, including answering phones and placing orders.
- I built long last professional relationship with our clients so that they can always depend on us to get the parts they need.
- Assisted customers with inquiries regarding product availability and delivery status.
Commercial driver
O'Reilly's Auto Parts
Fullerton, California
07.2015 - 10.2017
- Operated delivery vehicles to transport auto parts efficiently and safely.
- Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
- Notified dispatch team if any delays occurred due to weather conditions or traffic congestion.
- Reported any incidents encountered on the road to supervisors immediately upon return from trip.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Clerk
Med-source diagnostics
Costa Mesa, California
01.2011 - 04.2012
- Entered data into computer systems accurately and efficiently.
- Performed data entry tasks to update customer accounts records.
- Supported office clerical functions using word processing and other software, email and office machines.
- Organized and maintained filing systems for confidential documents.
- Scanned documents into digital formats ensuring accuracy of content.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Contacted patients to book appointments.
Education
Cosmetology License - Cosmetology
Colleen O'Hara's Beauty School
Santa Ana, CA 02.2009 - 02.2010
Segerstrom High School
Santa Ana, CASkills
- Vehicle operation
- Route planning
- Safety inspections
- Parts management
- Order picking and processing
- Customer service
- Issue resolution
- Client relations
- Attention to detail
- Dependability
- Adaptability in delivery
- Adaptability and resilience
- Verbal communication
- Courteous and polite demeanor
- Strong work ethic
- Basic computer literacy
Languages
Spanish
Professional
English
Professional
Certification
- Cosmetology license
Affiliations
- Baking
- Building book nooks
- Going to church Sundays
- Painting
- Drawing
- Singing
- Exploring the beach and collecting seashells
- Watching movies
- Love hanging with my family and activities
References
References available upon request.
Timeline
Commercial driver
Autozone
10.2017 - Current
Commercial driver
O'Reilly's Auto Parts
07.2015 - 10.2017
Clerk
Med-source diagnostics
01.2011 - 04.2012
Cosmetology License - Cosmetology
Colleen O'Hara's Beauty School
02.2009 - 02.2010
Segerstrom High School