Overview
Work History
Education
Skills
Timeline
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Stephanie Castro Carlos

Overview

7
7
years of professional experience

Work History

Receptionist

Stadium Toyota
05.2023 - 07.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time sesitive deadlines.
  • Answered questions and addressed, resolved, or escalated issues to management personal to satisfy customers.

Lead Coordinator and Learning Develpoment Trainer

Cardinal Health
05.2022 - 04.2023
  • Entered data, generated reports and produced tracking documents.
  • Entered and maintained departmental records in company database.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Tracked attendance and progress against goals for each participant.
  • Gathered and organized supplementary material to support structed lessons.
  • NEO (new hire orientation).
  • Targeting employee productivity.
  • Coaching new hired as well as veterans.
  • Training employees in other departments needed.
  • Helping manager completing daily tasks and computer basis.
  • Report directly to director for daily updates.

Warehouse Worker

Cardinal Health
07.2020 - 04.2023
  • Trained for picking orders for primary, glass, and cage/vault.
  • QC carts for shorts and procedures to complete orders.
  • Followed procedures at all times for personal and team safety.
  • Wrapped pallets in shrink wrap prior to loading.
  • Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Received and processed warehouse orders using handheld scanner.
  • Willing to help leaders and managers.
  • Sort out labels by routes, if labels are misprint call for reprints.
  • Picking with precautions making sure I'm scanning the right items to the correct totes.
  • willing to help other associates and able to give orders.

Warehouse Worker

Amazon Fulfillment Center
04.2017 - 11.2017
  • Complete daily cycle counts, quarterly inventories, and resolve variances to maintain data accuracy.
  • Used hand-held devices and computers to record and monitor inventory levels and complete audits to uncover and address inaccuracies.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Consistently lifted materials weighing as much as 40 pounds.

Education

Associate of Arts - RADIOLOGY

Hillsborough Community Collage

Skills

  • Multi-line phone system operation
  • Administrative supervision
  • Team communication
  • Coaching techniques
  • Shipping and receiving
  • Picking and packing
  • Loading and unloading
  • Truck processing

Timeline

Receptionist

Stadium Toyota
05.2023 - 07.2024

Lead Coordinator and Learning Develpoment Trainer

Cardinal Health
05.2022 - 04.2023

Warehouse Worker

Cardinal Health
07.2020 - 04.2023

Warehouse Worker

Amazon Fulfillment Center
04.2017 - 11.2017

Associate of Arts - RADIOLOGY

Hillsborough Community Collage

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Stephanie Castro Carlos