Stephanie C. Baker
Sun City Center,USA
Summary
Results-oriented FOIA Analyst with a proven record at Wits. Solutions Inc., excelling in the management of complex requests while ensuring compliance with privacy regulations. Expertise in process enhancement through analytical research and effective correspondence management, combined with proficiency in Microsoft Office Suite. Committed to driving project success and optimizing operational efficiency through strong organizational relationships and a proactive approach.
Overview
13
13
years of professional experience
Work History
FOIA Analyst
Wits. Solutions Inc.
Ashburn, VA
12.2023 - Current
- Receive and input FOIA requests using FOIAXpress Database
- Extensive knowledge of privacy policy procedures and authoritative guidance for redactions, exemptions, and release
- Review, analyze, conduct research, and prepare correspondence in response to Privacy Act and FOIA requests using FOIAXpress
- Prepare records for release using redactions and appropriate exemption codes including full release or withheld documents, while ensuring released documents do not contain information exempted under applicable statuses
- Drafting correspondence letters in preparation for release to requester
- Formally acknowledge overly broad requests that require more information, close outstanding requests
- Prepare and compose routine correspondence
- Proofread documentation to ensure documents are error free and present final documentation to senior management for approval
- Handle classified information on daily basis
- Maintain logs to track requests for responsive records and send reminders to program staff when response is not provided within the designated timeframe
Human Resources, Program Analyst (GS-11)
U.S. Bureau of Engraving and Printing
Washington, DC
10.2015 - 02.2022
- Provides recommendations to components and management regarding various federal personnel actions and regulations based on research and analysis findings
- Operates automated HR systems and web applications to carry out federal HR activities
- Developed and wrote SOP for HR
- Maintain case files as required for FOIA, Privacy Act
- Used and report all issues with Appligent, Redax, Adobe Acrobat Professional, a tasker tracking and records management tools
- Manage and process assignments for public release
- Use electronic tracking systems (e.g., Task Management Tool, FOIA database, etc.)
- Annotate/Maintain information within FOIA database and case files accurately
- Process initial FOIA requests to include, database input, interim letter preparation and dissemination, initial tasker building, and submission for government approval within three business days
- Performs job analyses to determine organization personnel and staffing needs
- Evaluates recruitment and appointment activities and provides recommendations and alternatives to management and components on procedures, such as onboarding and new employee training programs
- Delivers information on the organization's recruitment and appointment processes to internal and external stakeholders and clarifies HR procedures, policies, and directives
- Develop HR policies, procedures, regulations, and standards to new employees and potential employees
- Manage personnel and other stakeholders in locating/accessing resources, services, and policy information surrounding personnel recourse for complaints and grievances
- Ensures that personnel documents are completed and processed properly and ensures that all employee and applicant personally identifiable information is kept private and secured
- Uses varied and advanced functions of word processing to create, format, modify, edit, and print a variety of letters, reports, memos, and other textual documents
- Schedules meetings for senior management and coordinates meeting set-up for a variety of meeting platforms such as Adobe Connect and WebEx
- Prepares a wide variety of recurring correspondence, internal reports, and other documents from information obtained from the staff, files, and other sources and reviews and finalizes documents prepared by others
- Relates, measures, and evaluates the quality of documents, references, and policies through qualitative and quantitative methods to arrive at viable solutions and strong recommendations
- Manage with developing federal vacancy announcements and aids components regarding HR needs
- Reviews applicant documents and resumes in order to verify qualifications
- Composes routine, nontechnical correspondence, such as requests for information
- Proofreads/edits correspondence and documents for correct grammar, spelling, capitalization, punctuation, and format
- Creates ad hoc reports while managing/prioritizing incoming requests and inquires and responds in a timely fashion
- Conducts complex analyses of organization and mange HR projects and initiatives
- Advise managers and supervisors of procedures and requirements
- Verifies minimum qualification requirements for all candidates referred for consideration
- Issues competitive, merit promotion, expected service, and/or non-competitive certificates/referral lists electronically
- Respond to inquiries from agency stakeholders regarding staffing actions
- Explains complex information and provides perspective on existing policies and potential solutions to improve processes, operations, and services
- Establishes, updates, maintains, and purges office records of various types and safely dispositions records according to federal regulations and office guidelines to ensure proper records management procedures are carefully observed
Office Automation Clerk
Public Works Department USMC
Cherry Point, NC
07.2013 - 07.2015
- Employs analytical skills to assess established procedures for effectiveness using office guidelines, objectives, and goals and offers recommendations to management
- Records maintenance requests and assigns to the appropriate action maintenance department
- Proficiently utilized Outlook scheduling tools and maintained office calendar and scheduling software
- Creates ad hoc reports while managing/prioritizing incoming requests and inquires and responds in a timely fashion
- Relates, measures, and evaluates the quality of documents, references, and policies through qualitative and quantitative methods to arrive at viable solutions and strong recommendations
- Reviews and verifies data provided by customers to process work requests
- Verifies that all information received from the customer is validated and correct
- Maintains various reports for office equipment maintenance and maintenance contracts
- Process and update material and supplies requests
- Downloads publications from electronic systems and distributes as required
- Provide coordination and scheduling between internal branches of the organizations to facilitate tasks and work accomplishments
- Schedules staff meetings and coordinates services for required resources and equipment
- Makes travel arrangements such as scheduling transportation, making reservations at hotels, and preparing travel orders
- Assists with creates, implements, and monitors office budget and allocates funds and prioritizes purchases and tracks expenses
- Analyzes office needs with budgetary restraints and makes recommendations to senior leadership concerning purchases of office supplies, equipment, and other items
- Accurately types or edits correspondence like contracts and/or similar documents from handwritten or electronic drafts and updates reports
- Maintains and edits outgoing and incoming correspondence within the department
- Creates administrative products using Microsoft Word, Excel, and PowerPoint, and Outlook to create and deliver reports and briefs as required and for informational purposes
- Plans, administers, and evaluates programs designed to develop employees and manage learning in the organization
- Assist managers and supervisors in establishing, maintaining, and monitoring effective performance management programs to plan, monitor, develop, rate, and reward employee performance and services that support formal and informal award programs to provide employee incentives and recognition
- Establishes and maintains effective relationships – including the use of non-traditional collaborative approaches – with management and colleagues assisting with negotiating, administering, and providing guidance and consultation to management
- Volunteers to develop employee satisfaction programs to promote work-life balance for co-workers
Office Specialists II
Carolina East Heart Center
Morehead City, NC
04.2012 - 06.2013
- Performs scheduling for four doctors while answering various phone lines and processing patients in/out as required
- Maintains information for files and document processing from different referrals and hospitals
- Transcribes, records, stores, or maintains information in written or electronic/magnetic form
- Observes, receives, and otherwise obtains information from all referring hospitals, doctors’ offices, and insurance companies
- Proficient daily utilization of the hospitals and physicians’ software programs - enters data and processes patient information
- Explains policies and regulations in terms understood by the public and presents background information that supports the justification for such policies, and uses talking points and communication techniques to ensure full understanding and compliance by stakeholders
- Assists with creates, implements, and monitors office budget and allocates funds and prioritizes purchases and tracks expenses
- Analyzes office needs with budgetary restraints and makes recommendations to senior leadership concerning purchases of office supplies, equipment, and other marketing
- Maintain and ensure all privacy for patient documentation in accordance with HIPAA Law
- Communicate with insurance companies on a daily to ensure patient coverage
- Assist managers and supervisors in establishing, maintaining, and monitoring effective performance management programs to plan, monitor, develop, rate, and reward employee performance and services that support formal and informal award programs to provide employee incentives and recognition
- Provides advice and assistance to employees and managers, program administration, researchers, and case management in matters related to conduct, performance, attendance, and dispute resolution
- Prepares and/or updates employment records related to hiring, promoting, and terminating of personnel
- Explains HR policies, procedures, regulations, and standards to new employees and assist new employees in navigating benefits and flexibilities to ensure a productive work-life balance for human capital management
- Ensures that personnel documents are completed and processed properly and ensures that all personally identifiable information is secured
- Establishes and maintains effective relationships – including the use of non-traditional collaborative approaches – with HR management and colleagues assisting with negotiating, administering, and providing guidance and consultation to management on a variety of labor relations matters
- Plans, administers, and evaluates programs designed to develop employees and manage learning in the organization
- Makes travel arrangements such as scheduling transportation, making reservations at hotels, and preparing travel orders
- Prepares and consolidates time and attendance records in accordance with established procedures
- Requisitions office supplies, printing support, and related materials and uses purchase card
- Exercises analytical skills to collect data and appraise administrative procedures and policy and provides recommendations for improvement for management
- Demonstrates knowledge of administrative and organizational goals, objectives, and processes while staying abreast of regulations, guidelines, and procedural updates
Education
Human Resources Development
Strayer University
AtlantaSkills
- Human Resources
- Project Management
- Office Automation
- Microsoft Office Suite
- Qualitative/Quantitative
- Correspondence Management
- Reports Generation
- Process Improvement
- Research
- Budgeting
- Analytical
- Organizational Skills
- Logistics/Personnel Security
- Presentations/Briefings
- FOIA Management Analyst
Evening Phone
847-652-5994
Timeline
FOIA Analyst
Wits. Solutions Inc.
12.2023 - Current
Human Resources, Program Analyst (GS-11)
U.S. Bureau of Engraving and Printing
10.2015 - 02.2022
Office Automation Clerk
Public Works Department USMC
07.2013 - 07.2015
Office Specialists II
Carolina East Heart Center
04.2012 - 06.2013
Human Resources Development
Strayer University
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