STEPHANIE C. DAMOTA
Deltona,USA
Summary
Dynamic security professional with over 8 years of diverse experience in administrative support, customer service, sales, and security supervision. Expertise in executive support functions, including calendar management, event coordination, and document control, complemented by a strong ability to handle confidential information with discretion. Recognized for professionalism and efficiency in fast-paced environments, with a proven track record in risk assessment, incident response, and conflict resolution. Bilingual in English and Spanish, committed to fostering teamwork and achieving results under pressure while adapting to evolving security needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Concentrix
04.2024 - Current
- Train and onboard all new security officers and flex staff, ensuring full compliance with site-specific protocols and expectations.
- Process and verify payroll for all security staff, ensuring accuracy in hours worked, shift differentials, and time-off entries.
- Proactively coordinate coverage for shifts impacted by call-outs, vacations, or emergencies to maintain uninterrupted site security.
- Coordinate ID badge creation and manage access control systems for new hires, employees, contractors, visitors, and clients.
- Manage and prepare monthly site documentation, including reports, sign-in sheets, incident logs, etc.
Security Site Supervisor
ID.ME Campaign
12.2021 - 01.2024
- Supported high-security operations while handling administrative tasks such as scheduling, payroll, and uniform distribution.
- Ordered and tracked supplies, coordinated staff schedules, and processed vacation requests.
- Monitored surveillance systems and generated internal activity reports.
- Trained staff on metal detector procedures and managed training documentation.
- Maintained employee records and submitted reports to corporate management.
Security Flex Officer
Allied Universal Security Services
09.2021 - 12.2021
- Provided support at various client sites, ensuring consistent enforcement of company procedures.
- Conducted building inspections, monitored security footage, and maintained shift logs.
- Handled entry access processes and incident reporting.
Inside Sales Associate - Promotion
Quality Manufacturing Services, Inc.
02.2019 - 11.2020
- Managed customer documentation and created competitive quotes using Excel-based templates.
- Handled internal reporting, tracked client communications, and coordinated with procurement.
- Provided professional customer service and maintained accurate sales records.
- Supported company-wide documentation compliance and internal CRM data entry.
Administrative Assistant
Quality Manufacturing Services, Inc.
07.2018 - 02.2019
- Scheduled appointments, handled incoming calls, and managed the executive calendar.
- Created and tracked purchase orders, managed office and vending supply inventory.
- Coordinated company events and luncheons, working directly with vendors and internal teams.
- Assisted with employee onboarding documentation and administrative task coordination.
- Streamlined filing systems and digitized internal forms.
Security Officer
Allied Universal Security Services
07.2015 - 07.2018
- Monitored site activities, conducted patrols, and documented incident reports.
- Managed employee and visitor access credentials using access control systems.
- Responded to emergencies and coordinated with law enforcement or emergency personnel.
- Maintained daily activity logs and compliance documentation.
Product Consultant (Seasonal)
Sephora
01.2018 - 03.2018
- Delivered high-level customer service and performed inventory support during peak season.
- Maintained visual merchandising displays and conducted product demonstrations.
- Supported store events and promotional rollouts.
Technical Support Advisor
Convergys
05.2017 - 12.2017
- Assisted customers with hardware, software, and connectivity issues.
- Logged cases, escalated technical concerns when needed, and ensured high satisfaction scores.
- Created internal documentation for repetitive issues and provided clear troubleshooting instructions.
Education
Daytona State College
Daytona Beach, FLHigh School Diploma - undefined
Deltona High School
Deltona, FL05-2015
Skills
- Microsoft Office: Excel (Formulas, Tables, Charts), PowerPoint, Word, Outlook
- Security Tools: Access Control Systems, CCTV, ID Badge Software
- Reporting & Admin: Payroll Tools, Visitor Logs, Purchase Order Systems
- Languages: English (Fluent), Spanish (Fluent)
- CCTV monitoring
- Access control
- Risk analysis
- Alarm systems
- Security management
- Security audits
- Schedule maintenance
- Surveillance systems
- Security personnel training
- Fluent in Spanish
Certification
- Florida D License
- Florida G License
Timeline
Security Site Supervisor
Concentrix
04.2024 - Current
Security Site Supervisor
ID.ME Campaign
12.2021 - 01.2024
Security Flex Officer
Allied Universal Security Services
09.2021 - 12.2021
Inside Sales Associate - Promotion
Quality Manufacturing Services, Inc.
02.2019 - 11.2020
Administrative Assistant
Quality Manufacturing Services, Inc.
07.2018 - 02.2019
Product Consultant (Seasonal)
Sephora
01.2018 - 03.2018
Technical Support Advisor
Convergys
05.2017 - 12.2017
Security Officer
Allied Universal Security Services
07.2015 - 07.2018
High School Diploma - undefined
Deltona High School
Daytona State College