Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
House To Home, LLC
Yucaipa
06.2021 - 04.2024
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Scheduled appointments between clients and customers and internal staff members.
Managed database systems containing customer contact information.
Answered questions from customers regarding products and services offered by the company.
Provided secretarial and office management support while building cooperative working relationships.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Legal Asssistant/Receptionist
Cole, Scott & Kissane, P.A.
Pensacola, FL
05.2016 - 08.2018
Greeted visitors and provided them with assistance.
Organized conference room reservations for meetings or events.
Answered and directed incoming calls using multi-line telephone system.
Maintained client confidentiality in all matters.
Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
Filed clients' legal documents in relevant courts for processing.
Liaised between attorney and outside counsel, exchanging information.
Redacted confidential information from legal documents on case-by-case basis.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Transmitted information or documents to clients through email, mailings or facsimile machine.
Transcribed tapes and notes from meetings into prescribed formats.
Organized travel arrangements for staff members including flights, hotels, car rentals.
Prepared summaries of depositions, interrogatories and testimony for attorney review.
Assisted with document production and deposition preparation.
Organized exhibits for trial proceedings.
Generated reports summarizing case progress for internal use.
Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
Medical Records Specialist
Medical Records Express
Pensacola, FL
01.2014 - 05.2016
Reviewed medical records to ensure accuracy and completeness.
Collected, filed, scanned, and retrieved confidential patient information.
Identified discrepancies between paper and electronic records.
Maintained accurate documentation of all activities related to medical records.
Conducted quality assurance audits of medical records for compliance with state regulations.
Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
Performed data entry into electronic health record systems.
Processed requests for copies of patient medical files within designated timeframes.
Ensured that all required forms were completed accurately and completely prior to storage or release.
Answered inquiries regarding the status of patient records or their availability.
Adhered to HIPAA guidelines when handling protected health information.
Resolved any issues relating to incomplete documentation or coding errors.
Entered patient insurance, demographic and health information into software and confirmed records.
Receptionist
Galloway, Johnson, Tompkins, Burr & Smith, P.A.
Pensacola, FL
06.2009 - 08.2011
Greeted visitors and provided them with assistance
Filed clients' legal documents in relevant courts for processing.
Liaised between attorney and outside counsel, exchanging information.
Redacted confidential information from legal documents on case-by-case basis.
Coordinated the distribution of legal materials to other parties as required.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Answered and directed incoming calls using multi-line telephone system.
Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Organized travel arrangements for staff members including flights, hotels, car rentals.
Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
Organized exhibits for trial proceedings.
Prepared summaries of depositions, interrogatories and testimony for attorney review.
Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
Education
High School Diploma -
West Florida High School of Advanced Technology
Pensacola, FL
05-2008
Some College (No Degree) - General Associate's Degree
Pensacola Junior College
Pensacola, FL
Skills
Strong interpersonal skills
Meticulous attention to detail
PC proficient, ie Microsoft Word, Excel, PowerPoint, Quickbooks, and many more
Multi-Line Telephone Systems
Transcription and dictation
Understands grammar
Typing 90 WPM & 10-key proficiency
Multi-task management & deadline oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract Work
Location Preference
RemoteHybridOn-Site
Important To Me
Career advancementWork-life balanceWork from home option
Timeline
Administrative Assistant
House To Home, LLC
06.2021 - 04.2024
Legal Asssistant/Receptionist
Cole, Scott & Kissane, P.A.
05.2016 - 08.2018
Medical Records Specialist
Medical Records Express
01.2014 - 05.2016
Receptionist
Galloway, Johnson, Tompkins, Burr & Smith, P.A.
06.2009 - 08.2011
High School Diploma -
West Florida High School of Advanced Technology
Some College (No Degree) - General Associate's Degree
Executive Director / Founder – Residential Care Homes at Step House Lansing Group Homes LLC / Mama Bear Home Share LLCExecutive Director / Founder – Residential Care Homes at Step House Lansing Group Homes LLC / Mama Bear Home Share LLC