Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Chambers

Washington

Summary

Dedicated professional with 18 years of experience in client-focused roles, specializing in trauma-informed care, child development, and family support. Experienced in classroom observation, crisis intervention, and case management. Certified in multiple trauma and care models. Passionate about supporting childrens emotional and developmental needs through direct services, coaching, and collaboration with families and teachers. Skilled in park operations, land management, and community engagement with background as Parks and Recreation Employee. Possess strong knowledge of environmental conservation practices and recreational program development that enhance community well-being. Notably contributed to fostering positive relationships with local organizations and citizens through effective communication and collaboration efforts. Instrumental in maintaining safe, clean, and enjoyable park environments for public use.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Customer Support

Department of Parks & Recreation
Washington
04.2011 - Current
  • Organize community engagement programs and recreational events.
  • Provide tailored activity planning based on client assessments.
  • Coordinate services such as transportation and food distribution.

Residential Assistant

The National Center for Children and Families
Bethesda
03.2025 - Current
  • Provide trauma-informed support and supervision to children and youth in residential care.
  • Assist with daily routines, emotional regulation, and conflict resolution.
  • Document unusual incidents and ensure a safe, supportive environment.
  • Collaborate with case managers, therapists, and families to meet individualized care goals.

Director

Nieces Consins Sisters and Brothers
Washington
01.2021 - Current
  • Lead trauma recovery programs for children affected by violence.
  • Conduct home and school visits, offering family-centered case management.
  • Coordinate with local services for referrals and crisis support.
  • Implement developmentally appropriate strategies for children and caregivers.

Customer Service

Williams Transportation
Washington
01.2009 - 03.2011
  • Scheduled transportation and managed customer communications.
  • Ensured timely service and problem resolution for riders.

Administrative Assistant

Washington Handicap Nursing Home
Washington
07.2006 - 01.2009
  • Managed office tasks and maintained patient records.
  • Supported communication between care staff and families.

Education

Bachelor of Science - Human Development

University of the District of Columbia
01.2027

Associate in Arts - Liberal Studies

University of the District of Columbia
06.2005

GED -

Charleston Job Corps
01.1999

Skills

  • Trauma-informed practices
  • Classroom observation and coaching
  • Early childhood development
  • Family and teacher engagement
  • Case management and documentation
  • Conflict resolution and behavior support
  • Communication and empathy
  • CPR and first aid certification
  • Microsoft Office and cloud tools

Certification

  • Trauma and Resilience Training Certificate
  • Verbal Intervention Training
  • Critical Time Intervention Certificate
  • Unusual Incident Report Training Certificate
  • Trauma-Informed Care Certificate
  • Housing-Based Case Management Certificate
  • DC Mandated Reporter Training
  • Resolving Conflict with Coworkers Certificate
  • Time Management Essentials Certificate
  • Effective Statements of Work Certificate
  • MS Office Certified
  • Customer Service and Care

Timeline

Residential Assistant

The National Center for Children and Families
03.2025 - Current

Director

Nieces Consins Sisters and Brothers
01.2021 - Current

Customer Support

Department of Parks & Recreation
04.2011 - Current

Customer Service

Williams Transportation
01.2009 - 03.2011

Administrative Assistant

Washington Handicap Nursing Home
07.2006 - 01.2009

Bachelor of Science - Human Development

University of the District of Columbia

Associate in Arts - Liberal Studies

University of the District of Columbia

GED -

Charleston Job Corps