Stephanie Chambliss
Reno
Summary
Dynamic leasing consultant with a proven track record at MG Properties, excelling in customer service and leasing expertise. Bilingual and state-certified Notary, I enhance resident engagement and streamline processes, achieving improved conversion rates. My goal-oriented mindset and creative problem-solving skills drive operational efficiency and foster positive relationships with clients and team members.
Overview
8
8
years of professional experience
Work History
Floating Leasing Consultant
MG Properties
04.2024 - Current
- Assist prospects through leasing process, addressing inquiries and providing property information.
- Coordinating property showings and conduct tours, enhancing resident engagement and satisfaction.
- Prepared lease agreements and documentation, ensuring compliance with company policies and regulations.
- Maintain accurate records of resident applications and lease renewals for efficient processing.
- Float between two properties and assist with two satelite properties.
- Assisted in lease administration, ensuring compliance with regulations and company policies.
- Collaborated with property management teams to resolve prspect inquiries and maintenance requests.
- Implemented follow-up procedures for prospective residents, improving conversion rates on leasing opportunities.
- Provided support during leasing events, fostering positive relationships with potential residents.
- Contributed valuable input during team meetings regarding strategy development aimed at boosting overall property performance metrics.
Universal Loan Teller
America First Credit Union
05.2022 - 02.2024
- Processed loan applications efficiently, ensuring compliance with regulatory requirements.
- Assisted customers in understanding loan products and services to enhance satisfaction.
- Evaluated customer creditworthiness using established assessment tools and guidelines.
- Collaborated with team members to streamline loan processing workflows for improved efficiency.
Business Associate
Aland Family Dentistry
01.2021 - 05.2022
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Developed and maintained filing systems for efficient document retrieval and storage.
- Provided exceptional customer service through effective communication and problem resolution.
- Coordinated office supplies inventory, optimizing procurement processes for cost-effectiveness.
- Assisted in the training of new reception staff, sharing best practices for operational efficiency.
- Implemented improved appointment tracking system, enhancing accuracy of scheduling activities.
Office Manager
Urbn Leaf
01.2018 - 01.2020
- Oversaw daily office operations, ensuring efficiency and organization across all departments.
- Developed and implemented streamlined administrative processes to enhance workflow productivity.
- Managed scheduling and coordination of meetings, optimizing time management for executives.
- Maintained office supplies inventory, negotiating with vendors to reduce costs and ensure availability.
- Trained and mentored junior staff on office protocols and software applications for improved performance.
- Coordinated communication between departments to facilitate information sharing and project collaboration.
- Monitored compliance with company policies, promoting a culture of accountability among team members.
- Analyzed operational workflows to identify areas for improvement, recommending strategic adjustments for efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Education
High School Diploma -
North Valleys High School
Reno, NV05-2009
Skills
- Management experience
- Bi lingual
- Fair housing regulations
- State of NV certified Notary
- Goal-oriented mindset
- Leasing expertise
- Customer service
- Telephone and email etiquette
- Creative problem solving
- Cash handling
- Customer service expertise
- Training and mentoring
- Flexible schedule
- Leasing and sales
- Loans
Languages
Spanish
Native or Bilingual
Timeline
Floating Leasing Consultant
MG Properties
04.2024 - Current
Universal Loan Teller
America First Credit Union
05.2022 - 02.2024
Business Associate
Aland Family Dentistry
01.2021 - 05.2022
Office Manager
Urbn Leaf
01.2018 - 01.2020
High School Diploma -
North Valleys High School
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