Stephanie Charlaix
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
14
14
years of professional experience
Work History
Concierge Manager
Alvarado Care Center
Los Angeles
07.2022 - Current
- Monitored resident feedback and identified areas of improvement in the residents experience.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Explained how TV remote, heating/cooling, WiFi access and locks worked to all residents.
- Assisted Social Services Department with documentation, admissions and discharges of residents.
- Assisted with transportation for residents medical appointments and discharges.
Assistant General Manager
Mcdonalds
Los Angeles
01.2013 - 06.2022
- Provided product shipment support and quality control.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organize office documentation, maximizing efficiency and increasing productivity.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Utilized computer applications such as Microsoft Office Word proficiently.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
Construction Superintendent
Inbox Corp
San Salvador, El Salvador
01.2010 - 12.2012
- Coordinated material deliveries with suppliers to maintain an uninterrupted flow of materials to the job site.
- Responded quickly when issues arose on-site by evaluating solutions that would minimize delays or additional expenses.
- Maintained written daily log of job site activities for permanent records.
- Monitored job site parts and equipment.
Education
Associate of Arts - Business Administration And Management
West Los Angeles College
Culver City, CA11-2019
Skills
- Strong Leadership
- Task Delegation
- Transportation Coordination
- Office Support
- Attention to Detail
- Organizational Skills
- Effective Communication
- Professionalism
- Problem-Solving
- Excellent Communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Concierge Manager
Alvarado Care Center
07.2022 - Current
Assistant General Manager
Mcdonalds
01.2013 - 06.2022
Construction Superintendent
Inbox Corp
01.2010 - 12.2012
Associate of Arts - Business Administration And Management
West Los Angeles College
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