Salesforce, Power BI, Excel, Showpad
Stephanie Chase
Brookfield,IL
Summary
Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors sales teams to develop top-performing members. 23 year progressive career background in the food industry combined with dedication to corporate growth and development.
Overview
14
14
years of professional experience
Work History
Regional Sales Manager
Valrhona Selection
04.2022 - Current
- Managing multiple distributors of 5 brands in a 12 state region
- Training distributor sales reps on how to promote the brands and products
- Visiting customers and doing trade shows to promote new items
- Organizing workshops, demos, dinners and other events for key accounts
- Using Salesforce to track leads, visits and opportunities
- Referring to data to create sales strategy for conversions and new business
- Developing plans to penetrate markets with no distribution.
Brand Specialist
Barry Callebaut
06.2021 - 03.2022
- Responsible for maintaining relationships with current customers and presenting them with new products
- Brought in new business for distributors by promoting brand and products
- Organized events for customers and prospects to promote the brand
- Developed sales strategies to convert customers who use competitor's brands
- Entered all information in Salesforce CRM software.
Sales Representative
Midwest Imports
05.2013 - 06.2020
- Approached chef customers in a professional manner and guided them to the best product choice
- Identified client needs, built relationships and overcame objections to drive sales
- Experienced in customer service with a strong command of sales
- Launched new product into the marketplace to replace an existing product
- Promoted new product lines and educated customers
- Created substantial sales growth by maintaining strong relationships with customers
- Contacted leads and cold called potential customers
- Distributed samples when requested
- Worked with distributors at the NRA convention yearly.
Pastry Chef
MK The Restaurant
06.2012 - 04.2013
- Production of the desserts on the menu, preparation of sauces and toppings, and plate design and setups
- Maintain and exceed all items meet and exceed all expected quality and taste standards
- Hired and trained new team members
- Ensured the quality of pastries, ice creams, cakes, and cookies
- Reported directly to Executive Chef with responsibility for food costs, menu collaboration, inventory and staffing
- Responsible for keeping track of inventory required for pastry production
- Responsible for seasonal menu changes as well as weekly dessert specials
- Monitored sanitation practices to ensure that fellow employees follow regulations
- Supervise the line for lunch and dinner service of breads and desserts.
Pastry Chef
Coco Pazzo
12.2010 - 05.2012
- Pastry duties include prepping and baking desserts for the restaurant and for banquet parties
- Effectively trained and worked with pastry staff of 3
- Reported directly to Executive Chef with responsibility of food costs and inventory
- Participated in daily team member meetings with product development, service standards, wine tasting and an enormous emphasis on exceptional customer service for fine dining
- Assisted with preparing and implementing the completion of designer cakes
- Developed specials seasonal and tasting menus for this fine dining establishment
- Oversee and maintain all health and safety standards in the kitchen and on the serving areas
- Developed new menu items as well as custom cakes
- Responsible for keeping track of inventory required for pastry production
- Prepared, baked and provided quests with special requests for birthdays, anniversaries and wedding cakes.
Education
Culinary Arts -
Illinois Institute of Art
Chicago, IL12.2001
Skills
- Detail oriented
- Excellent people and customer service skills
- Personal experience with chefs, distributors and manufacturers
- Ability to work in a fast-paced environment
- Good decision-making and problem-solving skills
- Business development and planning
- Market growth
Software
Timeline
Regional Sales Manager
Valrhona Selection
04.2022 - Current
Brand Specialist
Barry Callebaut
06.2021 - 03.2022
Sales Representative
Midwest Imports
05.2013 - 06.2020
Pastry Chef
MK The Restaurant
06.2012 - 04.2013
Pastry Chef
Coco Pazzo
12.2010 - 05.2012
Culinary Arts -
Illinois Institute of Art
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