Stephanie Chavira
Baldwin Park,CA
Summary
Proven team player and adept in cash handling, I excelled at Starbucks by fostering a positive environment and enhancing customer satisfaction. Fluent in Spanish, I leveraged exceptional customer service skills to resolve complaints efficiently, contributing significantly to loyalty and repeat business. My proactive approach led to improved team performance and operational efficiency. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
04.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Brand Representative
Abercombie & Fitch
06.2021 - 02.2022
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
Restaurant Server
Baldwin Park Pizza Company
01.2019 - 04.2019
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma -
Citrus College
Glendora, CA06.2025
High School Diploma -
Sierra Vista High School
Baldwin Park, CA06.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Cleanliness
- Exceptional customer service
- Cash Register Operation
- Beverage Preparation
- Performance Improvement
- Fluent in Spanish
Languages
Spanish
Professional Working
Timeline
Brand Representative
Abercombie & Fitch
06.2021 - 02.2022
Barista
Starbucks
04.2021 - Current
Restaurant Server
Baldwin Park Pizza Company
01.2019 - 04.2019
High School Diploma -
Citrus College
High School Diploma -
Sierra Vista High School
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