Stephanie Cheatham
Forestville
Summary
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
11
11
years of professional experience
Work History
Dedicated Aide
Francis Scott Key Elementary School
04.2024 - Current
- Assisted teachers with lesson planning and preparation, incorporating diverse teaching methods to accommodate different learning styles.
- Ensured proper accommodations were provided for all students during testing periods, allowing them equal access to materials needed for success.
- Demonstrated adaptability by adjusting to various classroom settings and teacher expectations, providing consistent support for students in need.
- Assisted in the integration of technology into the classroom, promoting increased student engagement and understanding.
- Maintained accurate records of student performance data, using this information to inform future instructional decisions.
- Developed safe and supportive environments for students with sensory disorders.
- Coordinated with other support staff members in order to provide comprehensive services for each individual student''s unique needs.
Secretary
Maryland Primary Care Physicians
10.2023 - 03.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Office Manager
The Goddard School For Early Childhood Development
02.2017 - 04.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Secretary
Bible Babies
01.2014 - 01.2017
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
- Ensured office equipment was always functioning optimally through regular maintenance checks avoiding any disruptions in daily tasks.
- Facilitated effective communication between team members by distributing relevant memos and announcements in a timely manner.
Education
Associate of Science - Medical Administrative Assistance
Ultimate Medical Academy - Clearwater
06.2022
High School Diploma -
Eastern Senior High School
06.2009
Skills
- Patience and Empathy
- Special Education Knowledge
- Autism spectrum understanding
- Document Preparation
- Scheduling appointments
- File Maintenance
- Maintaining confidentiality
- Strong Organization
- Phone Etiquette
- Student Supervision
Timeline
Dedicated Aide
Francis Scott Key Elementary School
04.2024 - Current
Secretary
Maryland Primary Care Physicians
10.2023 - 03.2024
Office Manager
The Goddard School For Early Childhood Development
02.2017 - 04.2022
Office Secretary
Bible Babies
01.2014 - 01.2017
Associate of Science - Medical Administrative Assistance
Ultimate Medical Academy - Clearwater
High School Diploma -
Eastern Senior High School
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