Stephanie Chewning
Winter Park,FL
Summary
Responsible, customer-centric, media cultivator and designer. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Experienced in marketing and timely, high-quality decisions, enhancing reputation management. Outstanding creativity, thinking outside the box. Expert organizer and top-notch writing skills. Experienced and skilled in Adobe Suite applications, Microsoft applications, and Social Media management of online presence on multiple platforms. Compliments skills with a Bachelor of Arts degree in Communications Studies with a concentration in Public Relations.
Overview
14
14
years of professional experience
Work History
Liquor Representative
American Made Beverages
05.2023 - Current
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Coordinated and managed vendor relations to secure access to resources and services needed to promote business at events.
- Generated reports and provided feedback to management on turnouts to inform decision-making on future involvement in events.
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Designed and implemented advertising and public relations activities.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Coordinated with sales and marketing teams to publicize and promote events.
Bartender
Elixir Bar & Grill
04.2022 - Current
- Provides a pleasant drinking experience to customers
- Serves drinks while maintaining a clean and sanitary bar area
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items
- Completes cleaning according to daily and weekly schedules, including dishwashing as needed
- Listens to customer complaints and suggestions and resolves complaints
- Instructs personnel on the use of new equipment and cleaning methods and provides efficient and effective methods of maintaining the work area.
Bartender
The Porch
01.2022 - Current
Travel Agent
Fernweh Travels LLC
05.2023 - 10.2023
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Swim Coach and Instructor
Orange Hunt Swim Club
05.2014 - 08.2021
- Coach children from ages 4-16, adjusting the instruction to the student's individual level
- Head Coach of the ‘Mini Sharks'- beginner swimmers, teaching basic swimming techniques, and methodsto staying safe while swimming
- Highly sought out, self-employed, private swimming instructor for all ages, developing personal lessonsto meet their swim levels
- Kept long hours, practicing for, and attending meets, writing a competitive meet sheet, tending tostudents' wellness issues, keeping students focused and goal-oriented
Media and Graphics Intern
Jaica Creative Studios
06.2020 - 08.2020
- Developed concepts, graphics and layouts for product illustrations, company logos and websites (videos,social media posts, photos)
- Created and collaborative use of Adobe platforms such as Premiere Pro, After
- Effects, and Photoshop for branding
- Produced first strategy plan for operations, enabling innovative marketing and advertising efforts
- Assist with all technical aspects of recording and filming sessions in the studio.
Babysitter/Nanny
01.2010 - 01.2019
- In charge of watching children for short or long periods, including providing transportation to allactivities
- Patience and communication skills to successfully interact with the children, understand their needsand make them be receptive to your requests
- Organization skills to create a daily schedule that encompasses all the activities the parents want theirchildren to attend
- Problem-solving skills to be able to successfully deal with everyday issues that inevitably occur
- Trusted by parents to keep their children safe and happy.
Assistant Manager
NV Pools
05.2011 - 07.2016
- Created and implemented staff schedules, lifeguard rotation schedule and daily assignments
- Assist with the training, supervising, and evaluating lifeguards/swim instructors
- Monitor activities, provide instructions and prevent accidents in the aquatic's facility
- Technical knowledge of pool operations equipment, and chemistry to maintain pool at acceptable levelsfor the health department.
Education
Bachelor of Arts - Communication Studies-Public Relations
Rollins College
Winter Park, FL08.2020
Associate of Arts - Critical Media and Cultural Studies
Rollins College
Winter Park, FL08.2020
High School Diploma -
Lake Braddock Secondary School
Burke, VA06.2015
Skills
- Adobe Creative Suite (Photoshop, Illustrator, Premier Pro, After Effects)
- Microsoft Office expertise
- Graphic and Media Design
- Project management abilities
- Advertising and marketing
- Brand development and awareness
- Cash and credit transactions
- Outstanding customer service
- Proficient in mixology
- Employee training
- Communications strategies
- Sales and marketing
- Selling event products and services
- Team player mentality
- Outgoing personality
- Product and Service Planning
- Revenue Generation
https://bold.pro/my/stephanie-chewning
schewning@rollins.edu
Timeline
Liquor Representative
American Made Beverages
05.2023 - Current
Travel Agent
Fernweh Travels LLC
05.2023 - 10.2023
Bartender
Elixir Bar & Grill
04.2022 - Current
Bartender
The Porch
01.2022 - Current
Media and Graphics Intern
Jaica Creative Studios
06.2020 - 08.2020
Swim Coach and Instructor
Orange Hunt Swim Club
05.2014 - 08.2021
Assistant Manager
NV Pools
05.2011 - 07.2016
Babysitter/Nanny
01.2010 - 01.2019
Bachelor of Arts - Communication Studies-Public Relations
Rollins College
Associate of Arts - Critical Media and Cultural Studies
Rollins College
High School Diploma -
Lake Braddock Secondary School
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