Summary
Overview
Work History
Education
Skills
Certification
VOLUNTEER
Timeline
Generic

Stephanie Chhun

Lowell,MA

Summary

I am a driven individual with over 10 years of experience in customer service, reflecting my commitment to excellence. My passion lies in collaborative interaction, and my expertise spans diverse age groups. While I excel in team dynamics, I am equally adept at working independently. My capacity for rapid assimilation and seamless adaptation is a hallmark of my skill set. I place a strong emphasis on personal development and am enthusiastic about the potential for growth and learning within this new endeavor.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Ophthalmic Assistant

Massachusetts Eye And Ear Associates
11.2023 - Current
  • Experience in conducting comprehensive and diabetic eye examinations in collaboration with Ophthalmologists and Optometrists. Proficiently performing a spectrum of vital assessments including checking visual acuity, intraocular pressures, history of present illnesses (HPI), refraction, dilation, and other supplementary tests as required. Tailoring each examination to the patient's unique condition and diagnosis, the color plate test, stereopsis, extraocular muscles assessment, cover test, and visual fields can be performed.
  • Specialty consultations and evaluations in:

- Glaucoma, Cataracts, Pediatric, Oculoplastic, Retina, Refractive Surgery, and Keratoconus

  • Knowledgeable in instructing and guiding individuals in the proper techniques of inserting and removing contact lenses.
  • Testing includes use of the optical coherence test (OCT), Humphrey’s visual field (HVF), Corneal Topographer, manual pachymetry, auto-lensometer, table top and auto-refractor, intraocular pressure with iCare, Tono pen, goldmann applanation, and non-contact tonometer (NCT), optos, clarus, and IOL Master.
  • Proper sterilization of instruments used throughout clinic

Certified Ophthalmic Assistant

Massachusetts Eye Associates
11.2020 - 11.2023
  • Experience in conducting comprehensive and diabetic eye examinations in collaboration with Ophthalmologists and Optometrists. Proficiently performing a spectrum of vital assessments including checking visual acuity, intraocular pressures, history of present illnesses (HPI), refraction, dilation, and other supplementary tests as required. Tailoring each examination to the patient's unique condition and diagnosis, the color plate test, stereopsis, extraocular muscles assessment, cover test, and visual fields can be performed.
  • Each consultation encompasses a specialized set of evaluations:

- Glaucoma Consults: checking visual acuity, goldmann applanation, OCT, pachymetry, and HVF

- Cataract Consults: comprehensive exam with brightness acuity test (BAT) and OCT of the macula.

- Pediatric Consults: comprehensive exam, stereopsis, color plate test, worth 4 dot (W4D), and cyl conversions. In addition to working in pediatrics, scribing for the pediatric ophthalmologist, facilitating efficient communication by transmitting medications, referrals, notes, and requesting documentation as necessary

- Oculoplastic Consults: checking visual acuity, visual field tests for ptosis, preparation of sterile instruments and assisting the doctor for minor procedures like excisions of lesions on the lids and sending them to pathology, setting up botox injections for blepharospasms, punctual stenosis for dacryocystorhinostomy (DCR), performing color plate tests for orbital diagnosis, and sending medications.

  • Knowledgeable in instructing and guiding individuals in the proper techniques of inserting and removing contact lenses.
  • Testing includes use of the optical coherence test (OCT), Humphrey’s visual field (HVF), Corneal Topographer, manual pachymetry, auto-lensometer, table top and auto-refractor, intraocular pressure with iCare, Tono pen, goldmann applanation, and non-contact tonometer (NCT), optos, and clarus.

Ophthalmic Technician

Lowell Community Health Center - Eye Care Center
06.2019 - 11.2020
  • Duties of the patient service specialist position, plus patient workups, diagnostic imaging using corneal topographer and OCT, visual field testing, inventory, ordering, contact lens insertion and removal, tonometry, medical interpretation, assisted with development of employee training manuals and workflows.
  • Re-deployed to Patient Accounts department, performed medical coding and billing from March - June 2020 during pandemic.

Patient Service Specialist

Lowell Community Health Center - Eye Care Center
02.2018 - 06.2019
  • Customer service, receptionist duties, verified insurance eligibility, managed referrals to ophthalmology, scheduling, established and documented workflows for office operations.

Beauty Advisor

Sephora
11.2016 - 05.2019

Experience Associate

Miniluxe
07.2017 - 11.2018

Activities Assistant

Fairhaven Healthcare Center
01.2014 - 07.2018

Seasonal Retail Sales Associate

Bath And Body Work
11.2015 - 02.2016

Core Team Member

Jumpstart AmeriCorps
09.2014 - 05.2015

Cashier

Dunkin' Donuts
11.2013 - 01.2014

Education

Bachelor of Science - Public Health

University of Massachusetts - Lowell
Lowell, MA
05.2025

Liberal Arts And Sciences

Middlesex Community College - Bedford
Bedford, MA
12.2022

High School Diploma -

Lowell High School
Lowell, MA
06.2014

Skills

    - Proficient in Khmer

    - Training in Dementia/ Alzheimer's with Geriatric Care

    - Experience in EPIC, eClinicalWorks and Compulink

    - Computer Skills: Microsoft Word, Excel, Powerpoint, Outlook

Certification

- Certified Ophthalmic Assistant ( Dec 2021)

- Community Health Work Education (June 2019)

VOLUNTEER

Association of Bible Churches in Guyana - Mission Trip

  • Spent a week in Georgetown providing eye care to residents with a team of professionals that included ophthalmologists, optometrists, student doctors, and other volunteers
  • Supervised and directed the comprehensive side of clinic and ensured a smooth flow of patient receiving evaluations from one station to the next
  • Applied eye care knowledge to inform and teach local volunteers how to help with patients too
  • Finding the appropriate glasses for patients within a box of donated lenses and using the spherical equivalent when needed

Timeline

Certified Ophthalmic Assistant

Massachusetts Eye And Ear Associates
11.2023 - Current

Certified Ophthalmic Assistant

Massachusetts Eye Associates
11.2020 - 11.2023

Ophthalmic Technician

Lowell Community Health Center - Eye Care Center
06.2019 - 11.2020

Patient Service Specialist

Lowell Community Health Center - Eye Care Center
02.2018 - 06.2019

Experience Associate

Miniluxe
07.2017 - 11.2018

Beauty Advisor

Sephora
11.2016 - 05.2019

Seasonal Retail Sales Associate

Bath And Body Work
11.2015 - 02.2016

Core Team Member

Jumpstart AmeriCorps
09.2014 - 05.2015

Activities Assistant

Fairhaven Healthcare Center
01.2014 - 07.2018

Cashier

Dunkin' Donuts
11.2013 - 01.2014

Bachelor of Science - Public Health

University of Massachusetts - Lowell

Liberal Arts And Sciences

Middlesex Community College - Bedford

High School Diploma -

Lowell High School

- Certified Ophthalmic Assistant ( Dec 2021)

- Community Health Work Education (June 2019)

Stephanie Chhun