Personable and dedicated Assistant Manager with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Hi, I’m
Stephanie Choate
Assistant Manager
Springtown,TX
Summary
Overview
14
years of professional experience
Work History
Factory ConnectionIdabel, OK
Assistant Manager
06.2022 - 08.2023
Job overview
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
SelfSeattle, WA
Caregiver
09.2018 - 02.2021
Job overview
- Supported bathing, dressing and personal care needs.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Monitored health and well-being of clients and reported significant health changes.
Owner Operator IndependentAustin, TX
Housekeeping Manager
06.2009 - 11.2017
Job overview
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
- Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
- Controlled full-cycle household cleaning services, including business development and client relations.
- Utilized chemicals and cleaning equipment with [Number] discrepancies or hazards.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Verified each completed room against standard plans to maintain consistency.
- Stocked room attendant carts with supplies to keep carts organized and clean.
Education
Springtown High SchoolSpringtown, TX
High School Diploma
05.1996
University Overview
TCCFt. Worth
Some College (No Degree) from Social Work
University Overview
Skills
- Strategic Planning
- Business Development
- Operations Management
- Sales and Marketing
- Staff Management
- Customer Relations
- Business Development Understanding
- Project Management
- Orientation and Training
- Project Management Abilities
- Business Planning
- Retail Operations
- Team Motivation
- Task Delegation
- Customer Rapport
- Sales Strategies
- Retail Operations Management
- Sales Reporting
- Staff Supervision
- Microsoft Office Expertise
- Product and Service Knowledge
- Money Handling
- Staff supervision
- Sales growth
- Business administration
- Business planning
- Strategic planning
- Employee scheduling
- Cost Control
- Negotiation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Factory Connection
06.2022 - 08.2023
Caregiver
Self
09.2018 - 02.2021
Housekeeping Manager
Owner Operator Independent
06.2009 - 11.2017
Springtown High School
High School Diploma
TCC
Some College (No Degree) from Social Work
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