Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Clark

Ceresco,MI

Summary

Proven track record of enhancing customer satisfaction and streamlining checkout processes as a Cashier at Duffy's Party Store. Skilled in POS systems and cash handling, coupled with a strong work ethic and integrity, consistently delivered top-notch service. Excelled in upselling techniques, boosting sales and ensuring efficient transaction handling.

Overview

6
6
years of professional experience

Work History

Housekeeping Room Attendant

Firekeepers Casino
Battle Creek, MI
09.2022 - Current
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Reported guest issues, safety, and maintenance concerns immediately to the supervisor.
  • Stocked linen closets with appropriate supplies for housekeeping staff use.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Assisted colleagues whenever necessary to meet deadlines set by management.
  • Rendered detailed and timely cleaning services while working in a fast-paced environment, with multiple interruptions.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.

Cashier

Duffy's Party Store
Battle Creek, MI
09.2021 - 08.2022
  • Issued receipts, refunds, credits, or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
  • Organized promotional displays, or arranged merchandise on counters or tables, to promote sales.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers promptly and responded to questions.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used suggestive selling techniques to promote add-on sales.
  • Resolved customer complaints professionally, following company policy.
  • Operated the cash register efficiently and accurately, and processed cash, checks, credit cards, gift cards, or automatic debit payments.
  • Operated the cash register or POS system to receive cash, checks, and credit card payments.
  • Processed sales transactions to prevent long customer wait times.
  • Checked personal identifications during alcohol and tobacco sales.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Preserved the store's appearance by arranging and replenishing displays and merchandise racks.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.

Cashier

Johnnys Markets
Battle Creek, MI
07.2018 - 09.2021
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Greeted customers promptly and responded to questions.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed sales transactions to prevent long customer wait times.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

GED -

Belleville High School
Belleville, MI
09-1993

Skills

  • Drawer balancing
  • Point-of-sale system
  • Returns processing
  • Point of sale proficiency
  • Customer relations
  • Multitasking and organization
  • Upselling techniques
  • Cash handling
  • Inventory restocking
  • Product recommendations
  • Credit card processing
  • Credit and cash transactions
  • Cash register operation
  • POS systems
  • Dependability and reliability
  • Hospitality and accommodation
  • Liquor law compliance
  • Cash handling expertise
  • Work ethic and integrity

Timeline

Housekeeping Room Attendant

Firekeepers Casino
09.2022 - Current

Cashier

Duffy's Party Store
09.2021 - 08.2022

Cashier

Johnnys Markets
07.2018 - 09.2021

GED -

Belleville High School

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Stephanie Clark