STEPHANIE CLIFFORD
Chapel Hill,NC
Summary
Returning to the workforce after taking time off to raise a family and seeking part-time employment to leverage strong analytical, organizational, and time management skills. Eager to contribute effectively in a professional setting again with a proven track record of managing complex responsibilities and delivering high-quality results.
Overview
16
16
years of professional experience
Work History
Office Manager
Stoneridge/Sedgefield Swim & Racquet Club
02.2019 - 03.2020
- Created an accurate database of over 125 member families by processing membership applications and payments
- Provided timely and effective responses to member and potential member inquiries
- Generated monthly activity reports for board meetings, detailing membership statistics and rental activities
- Managed all email and telephone communications with members, ensuring clear and consistent information dissemination
- Coordinated and oversaw facility rentals, ensuring smooth operations and member satisfaction.
Senior Investigator
D.C. Office of Police Complaints
07.2007 - 08.2012
- Managed thorough investigations into 150+ complaints of misconduct allegations against Metropolitan Police Department officers, utilizing comprehensive interviews and evidence analysis techniques
- Conducted detailed interviews with complainants to accurately assess and document specific allegations
- Identified and interviewed 350+ civilian witnesses, witness officers, and accused officers, ensuring thorough and unbiased case evaluations
- Analyzed diverse evidence types, including police reports, police radio transmissions, court records, and medical records
- Researched relevant police department directives and standards to make determinations based on evidence gathered
- Authored 60+ comprehensive investigation reports, enhancing clarity and completeness for legal reviews and decision-making
- Conducted telephone intake for 200+ new contacts, streamlining the initial assessment process for the investigative team
- Developed and delivered training programs for new investigators, ensuring consistent adherence to agency policies and procedures
- Recruited and supervised investigative interns, fostering professional growth and contributing to case completion rates
Freelance Editor and Transcriber
ASET International Services LLC
06.2007 - 11.2008
- Edited 50+ translated documents for content and clarity, ensuring compliance with ASET’s federal client requirements.
- Met 100% of deadlines for freelance projects while maintaining full-time job responsibilities, demonstrating exceptional time management skills.
- Accurately transcribed classified communication recordings for federal law enforcement cases, aiding in successful case outcomes.
- Obtained required Top Secret clearance in accordance with federal government guidelines.
Corporate Paralegal
Interstate Hotels & Resorts Inc.
02.2006 - 07.2007
- Reviewed and revised sales, service, and confidentiality contracts for corporate departments and hotel properties to minimize business operation risks
- Assembled and reviewed due diligence documents for corporate transactions, including operating agreements, franchise licenses, and entity ownership structures
- Prepared annual proxy statement by gathering, organizing, and editing departmental reports within specified time frames
- Assessed subpoenas and responded with applicable documents
- Organized Equal Employment Opportunity Commission investigations for human resources department in detailed bordereau to track case progress.
Child Protective Services Specialist
Arizona Department of Economic Security
03.2004 - 10.2005
- Managed caseload of 25+ children removed from abusive or neglectful homes, ensuring 100% placement in stable environments
- Conducted monthly home visits with 25 children and caregivers, ensuring adherence to care plans and stability
- Coordinated services for children and biological parents, working toward reunification and stability of care
- Testified to case progress at juvenile court and foster care review board hearings.
Investigative Agent
Blackstone Private Investigations
10.2003 - 03.2004
- Delivered comprehensive investigative services, including surveillance, document research, and witness interviews, contributing to successful case resolutions
- Participated in workers’ compensation, infidelity, and murder investigations, ensuring thorough and accurate findings
- Prepared detailed investigative reports, enhancing client decision-making processes with accurate and actionable information.
Education
Bachelor of Arts - Criminology
University of Miami
Coral Gables, FLSkills
- Investigation skills
- Evidence analysis
- Case Management
- Report Preparation
- Interview abilities
- Copy Editing
Timeline
Office Manager
Stoneridge/Sedgefield Swim & Racquet Club
02.2019 - 03.2020
Senior Investigator
D.C. Office of Police Complaints
07.2007 - 08.2012
Freelance Editor and Transcriber
ASET International Services LLC
06.2007 - 11.2008
Corporate Paralegal
Interstate Hotels & Resorts Inc.
02.2006 - 07.2007
Child Protective Services Specialist
Arizona Department of Economic Security
03.2004 - 10.2005
Investigative Agent
Blackstone Private Investigations
10.2003 - 03.2004
Bachelor of Arts - Criminology
University of Miami
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