Stephanie C. Miller
St. Petersburg
Summary
Results-driven, high-performing individual with proven ability to multi-task and exceed objectives. Highly valued team member that effectively works across functional areas with 10+ years of experience in recruiting and customer service. Strong communicator known for building and maintaining mutually beneficial client partnerships and employee relationships. Able to adjust strategies depending on market conditions, business objectives and individual needs. Creative problem solver recognized as ethical, focused, and enthusiastic.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Specialist
HCA
Tampa
07.2023 - Current
- Developed recruitment strategies to attract top talent for healthcare roles.
- Collaborated with hiring managers to understand specific staffing needs.
- Screened resumes and applications for potential candidates in various departments.
- Conducts initial phone interviews to asses candidate qualifications, skills and fit for the organization.
- Coordinates and schedules interviews with hiring managers and candidates, ensuring a smooth and efficient process
- Facilitates the offer process, including negotiating salary and benefits packages with candidates.
Senior Recruiter
TRS Healthcare
Tontitown
08.2021 - 04.2023
- Responsible for recruiting and placement of healthcare professionals nationally. Includes developing job postings, sourcing, screening, selection, documentation, and compliance.
- Maintained an 85% retention rate for book-of-business based on strong relationships with clients and healthcare professionals.
- Achieved annual ramp goal in 6 months; consistently exceeded quarterly and annual gross profit goals.
- Coached and mentored new recruiters.
- Ensured successful placement of healthcare professionals by adjusting recruitment strategies to compensate for changing market and individual needs.
National Recruitment Manager
MAXIM Healthcare
Tampa
06.2018 - 08.2021
- Responsible for all aspects of recruiting and placement of healthcare professionals nationally, with focus on traveling nurses.
- Consistently exceeded quarterly and annual gross profit goals.
- Selected as special projects recruiter for State of Florida COVID Vaccine Deployment and State of Texas Emergency Hospital Staffing.
Sales Associate
Darque Immersion Tanning
Saint Petersburg
12.2016 - 05.2018
- Responsible for selling/up-selling memberships, tanning packages, and products.
- Manning front desk and handling customer service inquiries and complaints.
- Assigned certain assistant manager duties, e.g., opening and closing.
- (part-time)
Intake Specialist
Interim HEALTHCARE
Clearwater
09.2014 - 06.2016
- Responsible for coordinating and staffing home healthcare for hospital-discharged patients and long-term home-care patients. Includes facilitating insurance authorizations, doctor requirements and appointments, and initial referrals for PT, OT and DME.
- Built lasting professional relationships resulting in quick and effective placement.
- Excellent customer service ratings from patients and healthcare staff.
Front Desk/Social Media Content Coordinator
The Ponce De Leon Hotel
Saint Petersburg
08.2012 - 07.2014
- Responsible for traditional front-desk duties, coordinating housekeeping and maintenance requests and assisting with website and social media.
- Managed travel website presence to maximize room sales.
Education
Bachelor of Arts - English
University of South Florida
Saint Petersburg, FL05.2018
Skills
- Sales/ Recruiting
- Customer Service
- Organization
- Teamwork
- Communications
- Relationship Building
- Adaptability
- Problem Solving/Critical Thinking
- Works under pressure
- Microsoft Office
- ATS
- Social Media
References
References provided upon request
Community Service
- Breast Cancer and Ovarian Cancer Walks, Helped set up and run Women's Care Florida tables offering patient education., 2019, 2020
- Paint Your Heart Out Tampa, Painted home of elderly citizen in need., 2019
Timeline
Talent Acquisition Specialist
HCA
07.2023 - Current
Senior Recruiter
TRS Healthcare
08.2021 - 04.2023
National Recruitment Manager
MAXIM Healthcare
06.2018 - 08.2021
Sales Associate
Darque Immersion Tanning
12.2016 - 05.2018
Intake Specialist
Interim HEALTHCARE
09.2014 - 06.2016
Front Desk/Social Media Content Coordinator
The Ponce De Leon Hotel
08.2012 - 07.2014
Bachelor of Arts - English
University of South Florida