Summary
Overview
Work History
Skills
Timeline
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Stephanie Coats

Arlington

Summary

Dynamic Assistant Manager with a proven track record, adept in resolving customer complaints and overseeing daily operations. Skilled in multitasking and leadership, demonstrated through effective staff management and inventory control. Excelled in tenant relations and rent collections, enhancing occupancy rates. Licensed TX notary with a high-energy attitude and exceptional problem-solving abilities.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Avenue5
07.2023 - Current
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Created POs and paid invoices in the Payscan system
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
  • Walked move-outs, and worked alongside Maintenance
  • Handle final account statements, and get them sent over to billing and collections
  • Managed daily administrative tasks, including tenant relations and rent collections
  • Initiated eviction proceedings when necessary according to state law and court orders
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Bail Bond Agent

Express Bail Bonds Dallas
08.2021 - 04.2024
  • Secured bonds for defendants by processing payments
  • Confirmed defendant appearance in court and tracked movements
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys
  • Took payments from customers and issued proper receipt documents

Assistant Property Manager

Carleton Management
04.2021 - 07.2023
  • Collecting monthly assessments, rental fees, deposits and payments
  • Filing eviction's through nationwide Onesite property management software
  • Pre-close and close out producers monthly
  • Explain policies and procedures to tenants and enforced rules
  • Inspect properties regularly to identify deficiencies and schedule repairs
  • Handling final account statements / security deposit refunds
  • Working along side Property Manager with renewals and lease signing
  • Management meetings regarding concessions, delinquent and Prepaids, lease expirations to help improving occupancy

Leasing Consultant

American Landmark
08.2020 - 04.2021
  • Manage all leases from potential and existing clients
  • Coordinate property viewings, follow-ups and updating of contact management database
  • Knowledgeable with Onesite and Rent dynamics
  • Responsible for insuring the model apartments and target apartments are ready for show
  • Knowledgeable of required telephone and sales techniques

Bail Bonds Manager

Aa Best Bail Bonds
04.2014 - 04.2020
  • Trained and mentored new employees performance and achieve daily performance objectives
  • Managed day to day operations, including supervision and assignment delegation for5 member team
  • Assisted out private investigators skip tracing to apprehend fugitives
  • Maintained professional appearance while working at the court house, jail and office
  • Informed all clients regarding court dates/ collections payment/ check-ins on a weekly bases
  • Flexibility to work on non-standard hours if needed to attend urgent needs
  • Managed tasks and Licensing through the city to open new offices

Skills

  • Excellent Multitasking
  • Supervision & leadership
  • High- Energy attitude
  • Dependable
  • Organized
  • Office equipment proficiency
  • Time management
  • Licensed TX notary
  • Team leadership
  • Problem-solving
  • Customer service

Timeline

Assistant Manager

Avenue5
07.2023 - Current

Bail Bond Agent

Express Bail Bonds Dallas
08.2021 - 04.2024

Assistant Property Manager

Carleton Management
04.2021 - 07.2023

Leasing Consultant

American Landmark
08.2020 - 04.2021

Bail Bonds Manager

Aa Best Bail Bonds
04.2014 - 04.2020

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Stephanie Coats