Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Coffey

Durant,OK

Summary

Accomplished professional with a proven track record at Choctaw RV Park, enhancing customer satisfaction and reducing data entry errors through meticulous attention to detail and superior multitasking abilities. Skilled in database management and relationship building, I excel in fast-paced environments, demonstrating a commitment to excellence and teamwork. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

12
12
years of professional experience

Work History

Clerk

Choctaw RV Park
09.2020 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

House Cleaner

Pam's Cleaning Services
04.2019 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Public Safety Dispatcher

Choctaw Nation Public Safety
10.2012 - 04.2019
  • Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
  • Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.

Education

High School Diploma -

Silo High School
Durant, OK
05.2002

Skills

Telephone Etiquette

Customer Satisfaction

Cash Handling

Filing systems

Relationship Building

File Maintenance

Document Management

Database Management

Typing Speed

Multitasking Abilities

Attention to Detail

Time Management

Customer Communication

Problem-Solving

Flexible and Adaptable

Microsoft Office

Data Entry

Organizational Skills

Teamwork and Collaboration

Timeline

Clerk

Choctaw RV Park
09.2020 - Current

House Cleaner

Pam's Cleaning Services
04.2019 - Current

Public Safety Dispatcher

Choctaw Nation Public Safety
10.2012 - 04.2019

High School Diploma -

Silo High School

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Stephanie Coffey