Stephanie Coker
Alcoa
Summary
My passion is helping people have confidence in their own skin and feeling great about who they are! After struggling with years of adult acne, I know what it is like to look in the mirror and not like what you see. I believe everyone deserves to feel as great about themselves as possible! I am seeking to find my permanent home as an Aesthetician where I can not only grow but help others grow and shine as well! I truly enjoy building meaningful connections with clients and understanding their individual needs. I am committed to creating a positive and lasting experience for my clients while continually growing my skills.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Receptionist/Aesthetician
Ageless Medical Spa
09.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated scheduling for meetings and appointments, optimizing availability for staff and clients.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Handled medications and kept up to date records on medications prescribed to patients.
- Plan and manage meetings.
- Book keeping
- Payroll duties
- Oversaw inventory management of office supplies, ensuring timely replenishment and cost-effective purchasing decisions.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Improved office organization with meticulous management of appointment scheduling and client databases.
Supervisor of Factory Operations
UPS
07.2019 - 12.2024
To Go Host
Calhoun's
06.2014 - 01.2018
- Answered high volume calls and promptly took orders.
- Efficiently placed orders, bagged orders and delivered to cars.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
High School Diploma -
Anderson County High School
Clinton, TN05-2012
Aesthetics License -
Douglas J Aveda Institute
Knoxville, TN06-2025
Skills
- I would say my best skill is connecting with people I have always had a way of helping people feel seen, confident and appreciated I am always positive and have an uplifting spirit I take a lot of pride in how well I communicate and work with others even in difficult situations
- Meticulous and organized
- Positive and professional
- Multitasking and prioritization
- Professional and polished presentation
- Calm demeanor
- Punctual and reliable
- Team collaboration
- Relationship building
- Conflict resolution
Certification
- Dermaplane
- Chemical Peels
- Microneedling
- Waxing
- Hydrafacial
- Educated in multiple medical grade skin care brands
- Acne Specialist Certified Face Reality
Timeline
Receptionist/Aesthetician
Ageless Medical Spa
09.2025 - Current
Supervisor of Factory Operations
UPS
07.2019 - 12.2024
To Go Host
Calhoun's
06.2014 - 01.2018
Aesthetics License -
Douglas J Aveda Institute
High School Diploma -
Anderson County High School